Website Not Accessible / Unable to Reach PyG Official Site

[alicecovelli-debug]

Problem

data.pyg.org is currently not resolving, which makes the prebuilt wheel index unreachable. Installing torch-scatter / torch-sparse with -f https://data.pyg.org/whl/... silently falls back to building from source (or fails with No matching distribution found when --no-index is used).

Evidence

The domain resolves to a CNAME, but the CloudFront target returns no A record:

$ curl -s "https://dns.google/resolve?name=data.pyg.org&type=A"
{"Status":0,...,
 "Answer":[{"name":"data.pyg.org.","type":5,"data":"d28mro9bmx3ky3.cloudfront.net."}],
 "Authority":[{"name":"d28mro9bmx3ky3.cloudfront.net.","type":6,
   "data":"ns-81.awsdns-10.com. awsdns-hostmaster.amazon.com. ..."}]}

An SOA in the authority section instead of A records suggests the CloudFront distribution behind the CNAME is deleted or disabled.

Reproduced from three independent networks:

• Kaggle notebook: curl: (6) Could not resolve host: data.pyg.org (PyPI reachable from the same session, so general egress works)
• Home connection, browser: DNS_PROBE_FINISHED_NXDOMAIN
• Google Public DNS: CNAME only, no A record

Impact

No prebuilt wheels are reachable for any torch version, so the documented install path in the README and installation docs currently fails. Source builds are not a workaround on environments where the available nvcc does not match the CUDA version torch was built with.

Question

Is this a temporary outage, or has the index moved to a new host? If it has moved, it would help to have the new URL so the docs can be updated.

Environment

• torch 2.11.0 (CUDA 13.0), Python 3.12, Linux x86_64
• Attempted index: https://data.pyg.org/whl/torch-2.11.0+cu130.html

[akihironitta]

Hi @alicecovelli-debug, We've been actively working on this issue with full urgency. Further updates will be shared in pyg-team/pyg-lib#719. I am sorry about this inconvenience.

[rusty1s]

Issue has been fixed. Thank you for your patience!