Account recovery request

[PyKeys]

PyPI Username

PyKeys

Reason for request

Lost 2FA authentication app and recovery codes
but not Lost access to email address
but not Lost access passwords
just Lost 2FA authentication app and recovery codes, when reinstall windows

(i do not if i "I agree to follow the PSF Code of Conduct *" or not, but i can not press Submit new issue untill press "I agree to follow the PSF Code of Conduct *" so thats why i press i, am i tell the fact?
also with "I understand that it may take a significant amount of time to process my account recovery request. *"

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[PyKeys]

#3624

[PyKeys]

#3624

[ewdurbin]

User PyKeys has valid recovery codes generated as of 2024-01-28 14:15:36.923422.

Please use those recovery codes to regain access to your account.

[PyKeys]

are you can not read, or can not understans, or not want ? i write 'just Lost 2FA authentication app and recovery codes, when reinstall windows'. send some recovery way or login by email now and after that i will get codes again. or just take account for you but not lie..

[Thespi-Brain]

Hi @PyKeys,

I am following up regarding your issue. Are you still having trouble logging in due to lost recovery codes? Let me know, and I will start an account recovery process for you to reset your account, thanks!

[PyKeys]

yes, i still having trouble logging, i lost recovery codes?

…

________________________________ From: thespibrain ***@***.***> Sent: Tuesday, September 17, 2024 11:42 PM To: pypi/support ***@***.***> Cc: PyKeys ***@***.***>; Mention ***@***.***> Subject: Re: [pypi/support] Account recovery request (Issue #3624) Hi @PyKeys<https://github.com/PyKeys>, I am following up regarding your issue. Are you still having trouble logging in due to lost recovery codes? Let me know, and I will start an account recovery process for you to reset your account, thanks! — Reply to this email directly, view it on GitHub<#3624 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BCDHFGXYU5LN654UKJXPRHLZXCH2BAVCNFSM6AAAAABC7OUGD2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJWHA4DMNZSHE>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[Thespi-Brain]

Hi @PyKeys,

In order to start the account recovery process to reset your 2FA and recovery codes, your account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into your account, there was no such active link.

What I can offer as a workaround is for you to send an email to support@pypi.org confirming your intent to reset your 2FA and recovery codes with a link to this issue (#3624). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks!

[PyKeys]

DO WHAT YOU WANT, ITS CLEAR THAT YOU WILL NOT RETURN IT TO ME, SO DO WHAT YOU WANT YOU DO IN THIS NEAR LIFE

…

________________________________ From: thespibrain ***@***.***> Sent: Monday, September 23, 2024 10:57 PM To: pypi/support ***@***.***> Cc: PyKeys ***@***.***>; Mention ***@***.***> Subject: Re: [pypi/support] Account recovery request (Issue #3624) Hi @PyKeys<https://github.com/PyKeys>, In order to start the account recovery process to reset your 2FA and recovery codes, your account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into your account, there was no such active link. What I can offer as a workaround is for you to send an email to ***@***.******@***.***> confirming your intent to reset your 2FA and recovery codes with a link to this issue (#3624<#3624>). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks! — Reply to this email directly, view it on GitHub<#3624 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BCDHFGQKCACN6HZMWHXDDELZYBXBLAVCNFSM6AAAAABC7OUGD2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNRZGI2DMNBTGM>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[Thespi-Brain]

Hello @PyKeys,

Please watch your tone. We are trying to help you. It is actually pretty standard procedure for any user to prove their identity based on the public repos of their own projects. We do not "own" any recovery codes, it is system generated.

If you are still interested in getting your account reset and having new recovery codes, send an email to support@pypi.org confirming your intent to reset your 2FA and recovery codes with a link to this issue (#3624). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. thank you.