Account recovery request

[KrisTHL181]

PyPI Username

KrisTHL181

Reason for request

I cannot login my account because I lost my TOTP and Recovery Code :(
My pypi username: KrisTHL181
My email: 419341869@qq.com (still accessible)
My pypi packages: PyScreenUtils

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @KrisTHL181,

Thanks for sharing all the necessary info. In order to start the account recovery process to reset your 2FA and recovery codes, your account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into your account, there was no such active link.

What I can offer as a workaround is for you to send an email to support@pypi.org confirming your intent to reset your 2FA and recovery codes with a link to this issue (#7103). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks!