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Application Hang when accessing Options window #13001
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More information; This is a fresh Windows install and I have tried:
All seem to have the same problem, and I'm betting it's a Windows issue, but I'm going nuts trying to identify it. I suspect I don't have the knowledge to dig into the logs to find out which DLL or registry key is broken. |
What did you use when you tried Crash Dump capturing? Debug Diagnostic Tool v2 Update 3? |
I tried setting up a LocalDumps registry key, but nothing was captured. Is there a preference for one of the above tools? I'll try again if there's a preferred method. |
For instructions, check xavier2k6 comment here = #13002 (comment) |
Here's the captured stacktrace (attached file) qbittorrent__PID__7792__Date__06_11_2020__Time_01_42_04PM__412__Log.txt |
@indigoisblue there's nothing in that log really of any use/relevance. (It was only running for approx. 2mins & 14secs) You are experiencing hanging/freezing for a period of time & not an actual crash. (silent/hard or even CTD) For now, I don't think the debugger being attached will be of use. (Please deactivate the rules & detach it from) Can you give some more detail on your setup....ie logs (omitting any private/torrent info etc.) Do you have the |
The app is only running for a short time because it is not at all configured, and as soon as I try to run the Options to do so, it hangs. This is a fresh install of both Win10 and qB, so I haven't even loaded any torrents when this happens. I start the app, then immediately go to Options, but again, that's when the whole thing hangs. It just becomes Unresponsive, the screen whites out, the cursor spins forever, I have to force close it, etc. |
@indigoisblue Windows 10 Build? |
Version 1909 (OS Build 18363.836) As of this afternoon I have two updates pending: I have a hunch that the latter may fix some things, as I've heard 1909 is buggy as all get-out. |
The update seems to have fixed the issue. Thanks for your help. |
Please provide the following information
qBittorrent version and Operating System
qBitorrent 4.2.5, Windows 10
What is the problem
Application Hang when accessing Options window
What is the expected behavior
No hanging
Steps to reproduce
Start qBittorrent
Click Options icon (or access Options any other way)
Wait 4-5 seconds, or click on something
Application hangs, must be force-closed
Extra info(if any)
I tried to set up Crash Dump capturing but couldn't get it to work. I could provide Event Logs/Reliability History info but I'm not sure what's needed. The main error I see in these logs is AppHangB1.
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