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Doesn't Connect to Server on LTE Data but does fine on WiFi #2538

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hathawayweb opened this issue Mar 21, 2020 · 1 comment
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Doesn't Connect to Server on LTE Data but does fine on WiFi #2538

hathawayweb opened this issue Mar 21, 2020 · 1 comment

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@hathawayweb
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hathawayweb commented Mar 21, 2020

Describe the bug

When using LTE Data (4G), I cannot connect to my server. It just sits on "Connecting..." forever, but the moment you switch the phone to use WiFI, reopen app (after closing) it works, connects within a few seconds.

To Reproduce

  1. Turn off WiFi on Mobile Device and only use LTE data
  2. Open most up to date Android/iOS App
  3. Watch the app not connect to a server

Expected behavior

To connect quickly while using LTE, to be connected in the background on LTE

Logs

N/A

Devices and Versions

Rocket.Chat Android App Version: 4.5.1.209
Server Version: 2.4.1
Android Version: 10
My Phone: Samsung Note 10+

Known Devices

Samsung Note 10+
Samsung S9

Additional context

I am personally having this issue on Android, but many of my co-workers have reported this issue and they have a mix of Android/iOS devices on different Android/iOS versions.

@hathawayweb
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It seems to be acting differently now, the opposite. Strange.

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