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I also checked the same thing on the demo site mov file and that works fine for me for i-devices. But could not play the file on iphone x the customer shared.
The text was updated successfully, but these errors were encountered:
I am able to reproduce the issue what the customer had mentioned with his test data file for i-devices.
@SID177 Please look into this. I have asked for debug log to the customer. Will share that here once I will get the reply on the ticket.
Files wont play on iPhone
Please check this visual.
Note :
I also checked the same thing on the demo site
mov
file and that works fine for me for i-devices. But could not play the file on iphone x the customer shared.The text was updated successfully, but these errors were encountered: