Rail-Pass-Management-System-using-PHP-and-MySQL

Customer Relationship Management System

This repository contains a Customer Relationship Management (CRM) system generated using PHP, CSS, and MySQL. The CRM system is designed to help businesses manage their interactions with current and potential customers, track leads, and streamline sales processes.

Table of Contents

• Introduction
• Features
• Technologies Used
• Prerequisites
• Installation
• Usage
• Project Structure
• Contributing
• License
• Contact

Introduction

The Customer Relationship Management (CRM) system is a web-based application that allows businesses to organize and manage customer data, track interactions, and streamline sales processes. It provides a centralized platform for managing customer relationships, tracking leads, and analyzing sales performance.

Features

• Customer Management: Add, view, edit, and delete customer records.
• Lead Management: Track leads and potential customers.
• Sales Pipeline: Manage sales opportunities and track progress through the sales pipeline.
• Task Management: Assign tasks to team members and track task completion.
• Reporting: Generate reports on sales performance, customer interactions, and lead conversion rates.
• User Authentication: Secure login system for authorized access.

Technologies Used

• Frontend: PHP, CSS
• Backend: PHP
• Database: MySQL

Prerequisites

• Web server with PHP support (e.g., Apache, Nginx)
• MySQL database server

Installation

1. Clone the repository:

   git clone https://github.com/yourusername/crm-system.git
   cd crm-system

2. Import the SQL file (database.sql) into your MySQL database to create the required tables:

   mysql -u username -p database_name < database.sql

3. Configure your web server to serve the PHP files in the project directory.

4. Update the database configuration in the PHP files (config.php) with your MySQL credentials:

   define('DB_SERVER', 'localhost');
   define('DB_USERNAME', 'username');
   define('DB_PASSWORD', 'password');
   define('DB_NAME', 'database_name');

Usage

1. Open the CRM system in your web browser.
2. Log in with your credentials (default username: admin, password: admin).
3. Start managing customers, leads, tasks, and sales opportunities using the available features.

Project Structure

├── css/
│   ├── style.css          # CSS stylesheets
├── includes/
│   ├── config.php         # Database configuration
│   ├── db.php             # Database connection functions
├── js/
│   ├── script.js          # JavaScript functions
├── database.sql           # SQL file for database setup
├── index.php              # Main PHP file for the CRM system
├── login.php              # Login page
├── logout.php             # Logout functionality
├── README.md              # Project documentation