Console Error -Uncaught (in promise) DOMException: Failed to execute 'cancelWatchAvailability' on 'RemotePlayback': A callback with the given id is not found. #5766
Labels
component: UI
The issue involves the Shaka Player UI
priority: P1
Big impact or workaround impractical; resolve before feature release
status: archived
Archived and locked; will not be updated
type: bug
Something isn't working correctly
Milestone
Have you read the FAQ and checked for duplicate open issues?
Yes, there is no duplicate issues
If the problem is related to FairPlay, have you read the tutorial?
It's not related to FairPlay
What version of Shaka Player are you using?
v4.5.0
Can you reproduce the issue with our latest release version?
yes
Can you reproduce the issue with the latest code from
main
?yes
Are you using the demo app or your own custom app?
I am using custom app.
If custom app, can you reproduce the issue using our demo app?
No.
What browser and OS are you using?
OS:
Edition Windows 11 Enterprise
Version 22H2
Browser: Chrome
Version 118.0.5993.70 (Official Build) (64-bit)
For embedded devices (smart TVs, etc.), what model and firmware version are you using?
What are the manifest and license server URIs?
https://storage.googleapis.com/shaka-demo-assets/angel-one/dash.mpd
What configuration are you using? What is the output of
player.getConfiguration()
?{
"drm": {
"retryParameters": {
"maxAttempts": 2,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"servers": {},
"clearKeys": {},
"advanced": {},
"delayLicenseRequestUntilPlayed": false,
"persistentSessionOnlinePlayback": false,
"persistentSessionsMetadata": [],
"logLicenseExchange": false,
"updateExpirationTime": 1,
"preferredKeySystems": [],
"keySystemsMapping": {},
"parseInbandPsshEnabled": false,
"minHdcpVersion": ""
},
"manifest": {
"retryParameters": {
"maxAttempts": 2,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"availabilityWindowOverride": null,
"disableAudio": false,
"disableVideo": false,
"disableText": false,
"disableThumbnails": false,
"defaultPresentationDelay": 0,
"segmentRelativeVttTiming": false,
"raiseFatalErrorOnManifestUpdateRequestFailure": false,
"dash": {
"clockSyncUri": "",
"ignoreDrmInfo": false,
"disableXlinkProcessing": false,
"xlinkFailGracefully": false,
"ignoreMinBufferTime": false,
"autoCorrectDrift": true,
"initialSegmentLimit": 1000,
"ignoreSuggestedPresentationDelay": false,
"ignoreEmptyAdaptationSet": false,
"ignoreMaxSegmentDuration": false,
"keySystemsByURI": {
"urn:uuid:1077efec-c0b2-4d02-ace3-3c1e52e2fb4b": "org.w3.clearkey",
"urn:uuid:e2719d58-a985-b3c9-781a-b030af78d30e": "org.w3.clearkey",
"urn:uuid:edef8ba9-79d6-4ace-a3c8-27dcd51d21ed": "com.widevine.alpha",
"urn:uuid:9a04f079-9840-4286-ab92-e65be0885f95": "com.microsoft.playready",
"urn:uuid:79f0049a-4098-8642-ab92-e65be0885f95": "com.microsoft.playready",
"urn:uuid:f239e769-efa3-4850-9c16-a903c6932efb": "com.adobe.primetime"
},
"sequenceMode": false,
"enableAudioGroups": false
},
"hls": {
"ignoreTextStreamFailures": false,
"ignoreImageStreamFailures": false,
"defaultAudioCodec": "mp4a.40.2",
"defaultVideoCodec": "avc1.42E01E",
"ignoreManifestProgramDateTime": false,
"mediaPlaylistFullMimeType": "video/mp2t; codecs="avc1.42E01E, mp4a.40.2"",
"useSafariBehaviorForLive": true,
"liveSegmentsDelay": 3,
"sequenceMode": true,
"ignoreManifestTimestampsInSegmentsMode": false
},
"mss": {
"sequenceMode": false,
"keySystemsBySystemId": {
"9a04f079-9840-4286-ab92-e65be0885f95": "com.microsoft.playready",
"79f0049a-4098-8642-ab92-e65be0885f95": "com.microsoft.playready"
}
}
},
"streaming": {
"retryParameters": {
"maxAttempts": 2,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"rebufferingGoal": 2,
"bufferingGoal": 10,
"bufferBehind": 30,
"ignoreTextStreamFailures": false,
"alwaysStreamText": false,
"startAtSegmentBoundary": false,
"gapDetectionThreshold": 0.5,
"gapJumpTimerTime": 0.25,
"durationBackoff": 1,
"safeSeekOffset": 5,
"stallEnabled": true,
"stallThreshold": 1,
"stallSkip": 0.1,
"useNativeHlsOnSafari": true,
"inaccurateManifestTolerance": 2,
"lowLatencyMode": false,
"autoLowLatencyMode": false,
"forceHTTPS": false,
"preferNativeHls": false,
"updateIntervalSeconds": 1,
"dispatchAllEmsgBoxes": false,
"observeQualityChanges": false,
"maxDisabledTime": 30,
"parsePrftBox": false,
"segmentPrefetchLimit": 0,
"liveSync": false,
"liveSyncMaxLatency": 1,
"liveSyncPlaybackRate": 1.1
},
"mediaSource": {
"codecSwitchingStrategy": "smooth",
"sourceBufferExtraFeatures": "",
"forceTransmux": false,
"insertFakeEncryptionInInit": true
},
"offline": {
"usePersistentLicense": true,
"numberOfParallelDownloads": 5
},
"abr": {
"enabled": true,
"useNetworkInformation": true,
"defaultBandwidthEstimate": 1000000,
"switchInterval": 8,
"bandwidthUpgradeTarget": 0.85,
"bandwidthDowngradeTarget": 0.95,
"restrictions": {
"minWidth": 0,
"maxWidth": null,
"minHeight": 0,
"maxHeight": null,
"minPixels": 0,
"maxPixels": null,
"minFrameRate": 0,
"maxFrameRate": null,
"minBandwidth": 0,
"maxBandwidth": null
},
"advanced": {
"minTotalBytes": 128000,
"minBytes": 16000,
"fastHalfLife": 2,
"slowHalfLife": 5
},
"restrictToElementSize": false,
"restrictToScreenSize": false,
"ignoreDevicePixelRatio": false,
"clearBufferSwitch": false,
"safeMarginSwitch": 0
},
"autoShowText": 3,
"preferredAudioLanguage": "",
"preferredAudioLabel": "",
"preferredTextLanguage": "",
"preferredVariantRole": "",
"preferredTextRole": "",
"preferredAudioChannelCount": 2,
"preferredVideoHdrLevel": "AUTO",
"preferredVideoCodecs": [],
"preferredAudioCodecs": [],
"preferForcedSubs": false,
"preferredDecodingAttributes": [],
"restrictions": {
"minWidth": 0,
"maxWidth": null,
"minHeight": 0,
"maxHeight": null,
"minPixels": 0,
"maxPixels": null,
"minFrameRate": 0,
"maxFrameRate": null,
"minBandwidth": 0,
"maxBandwidth": null
},
"playRangeStart": 0,
"playRangeEnd": null,
"cmcd": {
"enabled": false,
"sessionId": "",
"contentId": "",
"useHeaders": false
},
"lcevc": {
"enabled": false,
"dynamicPerformanceScaling": true,
"logLevel": 0,
"drawLogo": false
},
"ads": {
"customPlayheadTracker": false
}
}
What did you do?
Step 1: Create a basic player page using Shaka UI libraries.
Step 2: Configure the UI by removing the recently added feature "Remote playback" after player loaded.
Step 3: Observe the console error
My app.js
Simple Shaka Player html
What did you expect to happen?
There should not be any console error.
What actually happened?
I can't be able to find the root cause of this issue. But the following code change fixing the issue.
File: remote_button.js
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