CRM Book

• This is a desktop Customer Relationship Manager (CRM) application. It has a GUI but most of the user interactions happen using a CLI (Command Line Interface).

• It is a Java sample application specifically catered for salespeople to help them categorise leads more optimally.

• This application addresses the needs of salespeople, namely: categorise leads and contacts to know potential sales targets and list of leads from past sales transactions, port in their LinkedIn profile, and identifies potential duplicate entries to cater to the different styles of salespeople around the world.

• In summary, this CRM application is a viable form of assistance to manage leads more optimally for future sales decisions.

Site Map

• User Guide

• Developer Guide

• Learning Outcomes

• About Us

• Contact Us

Acknowledgements

• The original source of the code is the AddressBook-level4 project created by the SE-EDU initiative at https://github.com/se-edu/

Licence : MIT