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Blue screen (crash) when sending large attachment #3450

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secjoe88 opened this issue Jul 11, 2019 · 1 comment
Closed

Blue screen (crash) when sending large attachment #3450

secjoe88 opened this issue Jul 11, 2019 · 1 comment

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@secjoe88
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  • [ X] I have searched open and closed issues for duplicates

Bug Description

When attempting to send a message with a very large (in this case ~2GB) attachment, Signal displays a blue screen and becomes unresponsive. It requires a force quit from the CMD-OPT-Esc menu to kill the process.

Note:
I recognize that sending files of this size is not supported. However, if your intention is (as I presume it would be) that some sort of useful message be provided to the end-user, it appears that this is not the case.

Steps to Reproduce

  1. Launch Signal Desktop
  2. Select a conversation from the list on the left (behavior has been replicated with both group and single-recipient conversations)
  3. When the chat-style window for the conversation appears, click the paper clip to the right of the message-entry bar to add an attachment
  4. In the file dialog that appears, select a large file (I used a 2.16 GB 4k mpeg video clip, in case that matters). Click Open.
  5. The message-entry bar should now display a thumbnail above it, indicating that a file is attached to the message. Press the Enter key to attempt to send the message

Actual Result:
Signal displays a blue screen and becomes unresponsive, requiring a force-quit to regain usability

Expected Result:
E.g. a popup that says "can't do that"?

Screenshots

Behavior as-reported

image

Behavior with developer tools open

image

Platform Info

Signal Version:
1.25.3

Operating System:
macOS Mojave 10.14

Linked Device Version:
This doesn't seem to appear on my android device!

Link to Debug Log

signal_err.txt

@kenpowers-signal
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@secjoe88 Signal only supports attachments of 100MB in size. The next release of Signal Desktop will properly reject attachments which are larger than this limit.

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