sos collect in Juju environment

[106106]

Hi sos team,

I'm trying to use sos collect in a juju environment. I see there is this pull request and this issue so I believe the integration with Juju is implemented? But I'm struggling to get it working.

I'm using:

apt-cache policy sosreport
sosreport:
  Installed: 4.5.6-0ubuntu1~22.04.2
  Candidate: 4.5.6-0ubuntu1~22.04.2
  Version table:
 *** 4.5.6-0ubuntu1~22.04.2 500
        500 http://archive.ubuntu.com/ubuntu jammy-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     4.3-1ubuntu2.1 500
        500 http://security.ubuntu.com/ubuntu jammy-security/main amd64 Packages
     4.3-1ubuntu2 500
        500 http://archive.ubuntu.com/ubuntu jammy/main amd64 Packages

I have a Juju deployed environment. For example, and have tried something like:

multipass launch -n test-environment -c 4 -m 16G -d 50G
multipass shell test-environment
ssh-keygen
lxd init --auto
lxc network set lxdbr0 ipv6.address none
sudo snap install juju --channel 3.1/stable
mkdir -p ~/.local/share
juju bootstrap localhost controller-1
juju add-model model-1
juju ssh-keys
juju deploy vault
watch -c juju status --color
juju ssh vault/0
exit
sos collect --cluster-type=juju --batch -c juju.apps=vault --nopasswd-sudo 
sos collect --cluster-type=juju --batch -c juju.apps=vault --nopasswd-sudo --ssh-user ubuntu
sos collect --cluster-type=juju --batch -c juju.units=vault/0 --nopasswd-sudo --ssh-user ubuntu
sos collect --cluster-type=juju --batch -c juju.machines=0 --nopasswd-sudo --ssh-user ubuntu

and

juju ssh vault/0

authenticates me into the unit. But from the same host (that I used juju ssh vault/0 from) I can't seem to figure out how to use sos collect. I've tried the following:

sudo sos collect --cluster-type=juju --batch -c juju.apps=vault

and other options/combinations but I keep getting the following:

[...]
sos-collector ASSUMES that SSH keys are installed on all nodes unless the
--password option is provided.

/usr/lib/python3/dist-packages/pkg_resources/__init__.py:116: PkgResourcesDeprecationWarning: 4.5.6-0ubuntu1~22.04.2 is an invalid version and will not be supported in a future release
  warnings.warn(

The following is a list of nodes to collect from:
	test-environment


Connecting to nodes...
Collection would only gather from localhost due to failure to either enumerate or connect to cluster nodes. Assuming single collection from localhost is not desired.
Aborting...

I'm missing something? How do I collect from vault units? Any pointers would be greatly appreciated.

Thanks in advance!

[106106]

I've also tried:

sos collect --ssh-user ubuntu --nopasswd-sudo --no-local --batch --cluster-type=none --nodes=10.196.114.171 --timeout 1800

but I get

The following is a list of nodes to collect from:
	10.196.114.171  


Connecting to nodes...
[10.196.114.171:__init__] Unable to open remote session: Timeout expires while trying to connect
No nodes connected. Aborting...

[arif-ali]

This has been confirmed as an issue with sos collect for juju, when we use newer juju releases. Thanks for reporting this. Will debug on what is going on, when will look towards a fix