Can't send OTPs with MessageBird for Auth - access key invalid

[katherineqian]

Bug report

• I confirm this is a bug with Supabase, not with my own application.
• I confirm I have searched the Docs, GitHub Discussions, and Discord.

Describe the bug

I keep receiving the 422 response Request not allowed (incorrect access_key) even when a cURL request with the same access key from MessageBird is succeeding.

To Reproduce

Steps to reproduce the behavior, please provide code snippets or a repository:

1. Go to https://app.bird.com/settings/security/access-keys to generate an access key as described in the docs.
2. Get an access key with permissions for creating and viewing from /workspaces/*/channels/*/messages as described in Messagebird docs.
3. Try making a cURL request to send a text message with the generated key. Observe that the request succeeds.
4. Try sending an auth OTP using the same key entered into the Supabase dashboard. Observe that the request fails with Request not allowed (incorrect access_key).

Expected behavior

OTP should send to the desired phone number if the access key is working elsewhere.

Screenshots

N/A

System information

• OS: Flutter on MacOS
• Browser (if applies) [e.g. chrome, safari]: N/A
• Version of supabase-js: Using supabase_flutter: ^2.3.4
• Version of Node.js: N/A, using supabase_flutter: ^2.3.4

Additional context

Add any other context about the problem here.

[MichaelKirsch]

Same problem here

[kangmingtay]

Hey @katherineqian and @MichaelKirsch, it seems like the change from messagebird to bird caused the integration to break here - the messagebird SMS provider was added quite awhile back (#210) and is only compatible with the old API.

[Ozzy1997]

hello there is there a fix fro this ?

[levismithxyz]

any fixes for this?

[kangmingtay]

Hi everyone, as mentioned previously, there seems to be some incompatibility between MessageBird's API and their API after they rebranded to Bird.

We recently launched a hook for sending SMS, if you want to use Bird as the SMS provider, you can use the hook to directly make requests to their API endpoint. Here are some links which may be useful:

• Blog post
• Guide for implementing the SMS hook

[J0]

Hey team,

Going to close but feel free to comment, or open a ticket if there are any issues with implementing the provider.

[avocadodip]

Would love to see this fixed for the new API!

[lubuggiano]

Would love to see this fixed for the new API!

Me too!