Unable to archive users with vfe or SKU

[jamenlang]

Hello! I have an issue that was brought to my attention and I have investigated and found no solution so far.

using GAMADV-XTD3 6.27.19 (from script installation on github)

CoolServer:/bin# gam user testuser add license vfe
User: testuser@realdomain.realtld, License: Google-Vault-Former-Employee (Google Vault - Former Employee), Add Failed: There aren't enough available licenses for the specified product-SKU pair
CoolServer:/bin# gam user testuser add license 1010340001
Temporary error: backendError - Backend Error, Backing off: 16 seconds, Retry: 4/10

Assuming Google is continuing to make changes to their backend / sku stuff and licensing, is there a new way to reclaim licenses from departed users?

[tprescott01]

What happens if you run the following?

gam update user user1@domain.com archived on

[jamenlang]

CoolServer:/bin# gam update user testuser archived on User: ***@***.***, Updated Awesome, thanks.

…

On Mon, Oct 31, 2022 at 12:11 PM tprescott01 ***@***.***> wrote: What happens if you run the following? *gam update user ***@***.*** ***@***.***> archived on* — Reply to this email directly, view it on GitHub <#314 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ABQZCD4NPGAC2PQNG6IPSVLWGADTPANCNFSM6AAAAAARTHFJWY> . You are receiving this because you authored the thread.Message ID: ***@***.***>