Inconsistencia no timer active

[soportesistemasbb]

#85

Buen día Tengo instalado glpi 9.5.4 y el plugin actualtime en lo cual al momento de crear, actualizar un ticket no me aparece activo este plugin y al revisar en la configuración la cual dejo en la imagen para lo cual necesitaría me ayudaran indicando cual podría ser la falla o problema del no funcionamiento.

Creado por soportesistemasbb

GLPI ticket number: 5580
Created with GitSync in GLPI by Óscar Beiro

[OscarBeiro]

Hi,

Please review this post. No relevant screenshots are been provided.
https://tic.gal/en/why-actualtime-doesnt-show-timer-buttons-on-tasks/

En el futuro por favor utiliza el inglés para recibir soporte, por favor.
Saludos

[soportesistemasbb]

Hi oscar at the moment to open issue is for in the configuration is active this options and any moment apear or activated the plugin if you can see the first picture look in all options are active.

[OscarBeiro]

Could you add a screenshot of a saved to do task assigned to you?

[soportesistemasbb]

Yes of course

[OscarBeiro]

This is a FOLLOWUP, not a TASK.
Time is tracked on ticket tasks, so does Actualtime.

Again, could you add a screenshot of a saved to do task assigned to you?

[soportesistemasbb]

ok in task its ok

[OscarBeiro]

Great.
That's the way to do it.
I close