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The Try.com Integration consists of a Drop-In UI and an optional server-side integration. This is how can support super quick (2 lines of code) integrations all the way up to full sophisticated integrations. If we have a plugin for your platform, you get a sophisticated integration for free!

1. Create Merchant Account
2. Installation
3. Drop-In UI
   1. Javascript SDK
      1. Initialize SDK
      2. (Optional) Checkout with Try.com (Express Checkout button)
      3. (Optional) Try Button
   2. iOS (Coming Soon)
4. Create Order
   1. Manual (no integration required, but not recommended)
   2. Shopify
   3. Other Popular Platforms
   4. Custom Installation (any platform)
      1. Create Order Using Try.com Checkout Data
      2. Receive Risk Decision
      3. Order Fulfillment
      4. (Optional) Cancel Order
5. (Optional) Returns RMA Integration
   1. Obtain Return Tracking Number
      1. Return Label in box
      2. Return Label not in box
   2. Return Parcel Created
6. (Optional) Reconcile Returns
7. Configure Emails
8. Analytics Guide
   1. Frontend Analytics Docs
   2. Server-side Analytics (Coming Soon)

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Step 1. Create a Merchant Account

• Go to https://try.com/merchants/new to create your Merchant Account
• Contact engineering@try.com to gain access to the Merchant Portal

Step 2. Install

To make installation easy, we've built plugins for popular ecommerce platforms which gives you an advanced integration quickly and easily.

Installation Instructions by Platform:

• Shopify
• Magento (coming soon)
• Hybris (coming soon)
• Demandware (coming soon)
• Onestop (coming soon)
• SPREE (coming soon)
• IBM Websphere (coming soon)
• ATG (coming soon)
• GSI Commerce (coming soon)

or if you have a custom ecommerce system, you can use our SDKs for any language and use our custom guide:

• Custom Installation (any platform)

Step 3. Configure Emails

There are 5 types of emails you can enable and configure. You also need to configure Global Email settings which apply to all emails, for things like your logo etc...

• Global Email Settings
• Order Success
• Parcel Shipped
• Parcel Delivered
• Return Reminder
• Return Label Created

Configure via Merchant Portal

You have the option of turning any one of these emails on or off, as well as the ability to customize the content, and to: from: reply-to: subject: fields directly from the Merchant Portal. Be sure to test each of these before you go-live.

Completely Custom Emails (advanced)

We already provide a significant amount of customization, but if you prefer to power your own emails, we are able to support that by exposing webhooks to you for each transactional event.