For security-related inquiries, please send an email to security@tuturuuu.com.
Security is a top priority at Tuturuuu. While we invest heavily in proactively protecting our systems and customer data, vulnerabilities can still exist. If you discover a security issue with our systems, please report it to us responsibly, so we can address it as quickly as possible.
- Please do not run automated vulnerability scanners on our systems without permission.
- Do not exploit the vulnerability or access unnecessary data. Only access enough to demonstrate the issue.
- Keep the issue confidential until we have resolved it.
- Do not perform any denial of service, spam, or physical security attacks. Only report vulnerabilities in our digital systems.
- Provide clear steps to reproduce the issue. For complex issues, provide additional explanations and resources to help us properly diagnose and fix the problem.
- We will acknowledge receipt of your report within 3 business days and provide an initial assessment and resolution timeline.
- As long as you follow our reporting guidelines, we will not pursue any legal action against you. We appreciate your assistance in strengthening our security.
- We will keep your information confidential and not share your details outside of our team addressing the issue.
- We will provide updates on our progress resolving the issue until completion.
- We will credit you by name (if desired) in our public disclosure of the issue once it has been resolved, and we welcome your feedback on the resolution process.
- We are committed to resolving issues as rapidly as possible to protect our customers and their data.
In summary, we appreciate any responsible assistance in improving the security of our systems and services. Working together, we can build a more robust and trusted experience for all Tuturuuu users. Please email security@tuturuuu.com to report any discovered vulnerabilities or with any questions.