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Freezes #1

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Ygarr opened this issue Jan 8, 2017 · 21 comments
Closed

Freezes #1

Ygarr opened this issue Jan 8, 2017 · 21 comments

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@Ygarr
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Ygarr commented Jan 8, 2017

Freezes when start not from administrator(root)
Freezes after settings - m/s

P.S. Where do I can find config file?

@vadrian89
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Can you let me know, distribution name, version, DE and installation location?

Config file should be: ~/.config/Visoft/Cumulus.conf

Thanks!

@vadrian89
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Also are you using the online installer?

@Ygarr
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Ygarr commented Jan 8, 2017

Yes - online.
After re-install
2017-01-08-150650_592x511_scrot

@vadrian89
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vadrian89 commented Jan 8, 2017

Sorry again for this, but I need to know those details I mentioned above.
Distribution name, version, desktop environment and installation location so I can try and pinpoint the issue.

Edit:
Related to the screenshot, I'm not sure what to make of it. I have tested the installation a dozens of time now to make sure it works.....tried installing and updating on 2 different distros. Did that error happened multiple times?

@Ygarr
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Ygarr commented Jan 8, 2017

Sorry was digressed, got distracted.
Distribution - Debian Sid.
Installation location: /home/myname/Cumulus
○ → inxi -b
System: Host: sidbox Kernel: 4.9.1-towo.1-siduction-amd64 x86_64 (64 bit)
Desktop: LXDE (Openbox 3.6.1)
Distro: siduction 15.1.0 Paint It Black - lxde - (201601171107)
Machine: Device: desktop System: navigator product: X500H
Mobo: navigator model: X500H
BIOS: American Megatrends v: 4.6.5 date: 09/30/2013
Battery BAT0: charge: 57.5 Wh 98.2% condition: 58.6/79.0 Wh (74%)
CPU: Dual core Intel Core i5-4200U (-HT-MCP-) speed/max: 899/2600 MHz
Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller
Display Server: X.Org 1.19.0 drivers: modesetting (unloaded: fbdev,vesa)
Resolution: 1920x1080@60.00hz
GLX Renderer: Mesa DRI Intel Haswell Mobile
GLX Version: 3.0 Mesa 12.0.3
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169
Card-2: Intel Wireless 7260 driver: iwlwifi
Drives: HDD Total Size: 500.1GB (15.1% used)
Info: Processes: 201 Uptime: 1:51 Memory: 1460.3/7910.9MB
Client: Shell (bash) inxi: 2.3.5

@vadrian89
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Hy Ygarr,

Sorry for the late response, I have tried reproducing this issue on live-cd image for debian lxde version but to no avail. The application starts normally in both Virtualbox and normal boot.
Can I ask your assistance with further with this issue?
Download the installer again, install and start the application from terminal and make a screenshot with the terminal & application and attach it here.

@Ygarr
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Ygarr commented Jan 12, 2017

  1. I have reinstalled software. No troubles (like download error) were met. All is OK.
  2. After run I saw this:
    2017-01-12-020333_1760x603_scrot
    That is frozen app.

@Ygarr
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Ygarr commented Jan 12, 2017

  1. Than I removed config file. And app runs normally.
  2. The content of config file before and after removing you can see on screenshot:
    2017-01-12-020514_1716x1010_scrot

@Ygarr
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Ygarr commented Jan 12, 2017

  1. Then I set colour, city and m/s - all seems fine .
  2. Then I closed app and started again:
    2017-01-12-021802_755x630_scrot

@vadrian89
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I think the issue is the web engine.....I will upgrade the app in the incoming days from Qt5.5.1 to Qt5.6.2 and see how it goes.
Thanks for taking your time to help.

@vadrian89
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I have updated the application with Qt5.6.2 version.
If you still have the application installed can you run the maintenancetool from inside the installation folder and run update on the application?

@Ygarr
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Ygarr commented Jan 13, 2017

  1. Before updating I removed config file and started application.
  2. The application worked fine. As far as I remember, I even rebooted the computer and after it app works.

@Ygarr
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Ygarr commented Jan 13, 2017

  1. I saw your message and ran update with "maintenancetool" and launched Cumulus again immediately. But:
    2017-01-13-224410_415x588_scrot

@Ygarr
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Ygarr commented Jan 13, 2017

  1. I gonna remove config again and restart app

@Ygarr
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Ygarr commented Jan 13, 2017

  1. After rebooting and removing config problem still exists but location of window is top-left.
  2. I did some system routines. than made restore-minimize actions. And after "Raise" window action app began works normally.
  3. Now it seems works normally but cannot update:
    2017-01-13-230954_375x600_scrot

@Ygarr
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Ygarr commented Jan 13, 2017

  1. After restart the app freezes as usual. Than "Raise" window action made work app normally again:
    2017-01-13-231245_347x546_scrot

@vadrian89
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It is not related to the config file.
The issue is with the web engine which doesn't renders the page correctly. Qt uses Chromium's blink engine, I remember having similar issues with Chromium in the past(a reason why I returned to Chrome), at least that's what I think.
If I remember correctly, Chromium used to not render correctly sometimes until I didn't minimised/restored it, that's why I think it is that. I will try and find a solution for it.
I will let you know as soon as I'm able.

@vadrian89
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After the last last update(v2.0.6) can you let me know how it behaves if you check the option "Close to Tray" and toggle the visibility?
"X" from app to close to tray -> tray icon -> show.

@Ygarr
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Ygarr commented Jan 31, 2017

After updating just through maintenance tool:
2017-01-31 18:06:29 ⌚ sidbox in ~/Cumulus
○ → ./Cumulus
./Cumulus: /home/kdiv/Cumulus/lib/libQt5Core.so.5: version `Qt_5.7' not found (required by /usr/lib/x86_64-linux-gnu/libQt5Widgets.so.5)

@Ygarr
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Ygarr commented Jan 31, 2017

After reinstall seems all work satisfactorily yet: Close to Tray and No freeze

@vadrian89
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Going to close it since it works.

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