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vlruiz108/README.md

Hi there 👋

Vanessa Ruiz

Software Engineer | Technology | Innovation | Backend | Security Champions | Privacy Champion | SQL | Python | Customer Centricity

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Software Engineer with 15 years of experience in the area of ​​Technology and development in large companies in the Financial Services and Telecommunications segment, such as Itaú, Oi S.A and Serasa Experian, contributing to business areas becoming increasingly Data Driven.

Consolidated experience in developing AWS cloud solutions to accelerate the data platform, using BDD and TDD practices.

Management of contracts and restructuring processes for various internet services and call center operations, focusing on technical support, sales and continuous improvement.

6-month international experience in Barcelona, ​​working on developing processes to guarantee quality and increase interaction with customers and structuring manual and automated exploratory tests.

Working with multidisciplinary teams, managing call-center teams, creating friendly and pragmatic development environments, providing guidance to developers, code examples, documentation, peer review, helping them build solutions and deliver value to our customers.

Project management of new products and strategic initiatives, conducting technical and financial feasibility analyses, defining and monitoring goals and indicators.

My experiences allow me to build, maintain and scale complex and scalable systems, being able to design and develop solutions with architectures that meet business and corporate objectives, creating high availability and resilient products.

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