Installation problem Zimbra 8 - Ubuntu 10.04 minimal #2

adriangibanelbtactic · 2012-12-14T13:01:56Z

Zimbra 8 installed.
zmpkg installed.
Running commands as zimbra user
zcs-crm-z8 package has been downloaded from:

http://packages.vnc.biz/zmpkg/ironmaiden-current/pool/main/zcs-crm-z8_1.1.2.0-0_All.deb
into:

/opt/zimbra/conf/deb

folder as the zimbra user.

Here there is what happens when you try to install it:

zimbra@zimbra8:~/conf/debs$ zmpkg install zcs-crm-z8_1.1.2.0-0_All.deb
dpkg: warning: overriding problem because --force enabled:
 package architecture (All) does not match system (amd64)
(Reading database ... 53 files and directories currently installed.)
Unpacking zcs-crm-z8 (from zcs-crm-z8_1.1.2.0-0_All.deb) ...
dpkg: error processing zcs-crm-z8_1.1.2.0-0_All.deb (--install):
 unable to open '/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/ZimbraCRM.jar.dpkg-new': No such file or directory
Errors were encountered while processing:
 zcs-crm-z8_1.1.2.0-0_All.deb

I have tested the directory permissions and they seem to be ok. Take a look at:

zimbra@zimbra8:~/conf/debs$ touch /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/probando.txt
zimbra@zimbra8:~/conf/debs$ rm /opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/probando.txt
rm: remove regular empty file `/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/probando.txt'? y

I'm trying to debug it a bit more but I think there's a problem there.

The text was updated successfully, but these errors were encountered:

metux · 2012-12-14T13:09:18Z

Hi,

zimbra@zimbra8:~/conf/debs$ zmpkg install
zcs-crm-z8_1.1.2.0-0_All.deb
dpkg: warning: overriding problem because --force enabled:
package architecture (All) does not match system (amd64)
(Reading database ... 53 files and directories currently installed.)
Unpacking zcs-crm-z8 (from zcs-crm-z8_1.1.2.0-0_All.deb) ...
dpkg: error processing zcs-crm-z8_1.1.2.0-0_All.deb (--install):
unable to open
'/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/ZimbraCRM.jar.dpkg-new':

hmm, that's really strange.
perhaps try to run the zmpkg call via strace -f

cu

No such file or directory
Errors were encountered while processing:
zcs-crm-z8_1.1.2.0-0_All.deb

h

I have tested the directory permissions and they seem to be ok. Take
a look at:
zimbra@zimbra8:/conf/debs$ touch
/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/probando.txt
zimbra@zimbra8:/conf/debs$ rm
/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/probando.txt
rm: remove regular empty file
`/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/probando.txt'? y
I'm trying to debug it a bit more but I think there's a problem
there.


---
Reply to this email directly or view it on GitHub:
https://github.com/vnc-biz/vnc-zcs-crm/issues/2

Mit freundlichen Grüßen / Kind regards

Enrico Weigelt
VNC - Virtual Network Consult GmbH
Head Of Development

Pariser Platz 4a, D-10117 Berlin
Tel.: +49 (30) 3464615-20
Fax: +49 (30) 3464615-59

enrico.weigelt@vnc.biz; www.vnc.de

adriangibanelbtactic · 2012-12-14T13:11:08Z

After setting:

set -x
set -v

in the

/opt/zimbra/bin/zmpkg-dpkg

file.

Here's the log:

fakeroot dpkg --force-architecture --force-not-root $OPT_FORCE_ARCH --root=$ZIMBRA_ROOT --log=$ZIMBRA_ROOT/var/log/dpkg.log $FOREIGN_ARCH $COMMAND
+ fakeroot dpkg --force-architecture --force-not-root --root=/opt/zimbra --log=/opt/zimbra/var/log/dpkg.log -i zcs-crm-z8_1.1.2.0-0_All.deb
dpkg: warning: overriding problem because --force enabled:
 package architecture (All) does not match system (amd64)
(Reading database ... 53 files and directories currently installed.)
Unpacking zcs-crm-z8 (from zcs-crm-z8_1.1.2.0-0_All.deb) ...
dpkg: error processing zcs-crm-z8_1.1.2.0-0_All.deb (--install):
 unable to open '/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/ZimbraCRM.jar.dpkg-new': No such file or directory
Errors were encountered while processing:
 zcs-crm-z8_1.1.2.0-0_All.deb

zmpkg-autodeploy
+ zmpkg-autodeploy

Not an expert but I think that:

--root=/opt/zimbra

makes it to be the root.

So instead of installing the file into:

/opt/zimbra/mailboxd/webapps/zimbra/WEB-INF/lib/ZimbraCRM.jar.dpkg-new

maybe it has to be installed into:

/mailboxd/webapps/zimbra/WEB-INF/lib/ZimbraCRM.jar.dpkg-new

.

adriangibanelbtactic · 2012-12-14T13:29:24Z

I've grepped the strace -f result with:

No such file or directory

and just taken an small piece of it:

ccess("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
access("/etc/ld.so.preload", R_OK)      = -1 ENOENT (No such file or directory)
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
access("/etc/ld.so.nohwcap", F_OK)      = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/postfix/sbin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/openldap/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/snmp/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/rsync/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/bdb/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/openssl/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/opt/zimbra/java/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/usr/sbin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/usr/local/sbin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/usr/local/bin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] stat("/usr/sbin/whoami", 0x7fffdcde1b10) = -1 ENOENT (No such file or directory)
[pid 29566] access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory)
[pid 29566] access("/etc/ld.so.preload", R_OK) = -1 ENOENT (No such file or directory)
[pid 29566] access("/etc/ld.so.nohwcap", F_OK) = -1 ENOENT (No such file or directory)

.

If you need more data please tell me I might send it to you attached by email.
The whole log is 38 MB size (1,5 MB gzipped).
The full grepped one is: 100K (4,2K gzipped).

metux · 2012-12-14T13:30:43Z

If you need more data please tell me I might send it to you attached
by email.
The whole log is 38 MB size (1,5 MB gzipped).
The full grepped one is: 100K (4,2K gzipped).

okay, let me have a look at the logs :)

Reply to this email directly or view it on GitHub:
#2 (comment)

Mit freundlichen Grüßen / Kind regards

Enrico Weigelt
VNC - Virtual Network Consult GmbH
Head Of Development

Pariser Platz 4a, D-10117 Berlin
Tel.: +49 (30) 3464615-20
Fax: +49 (30) 3464615-59

enrico.weigelt@vnc.biz; www.vnc.de

adriangibanelbtactic · 2012-12-14T14:47:02Z

The requested logs were attached in a private email.

metux · 2012-12-21T22:05:22Z

Hi,

I havent managed to reproduce the problem at our side :(
Do you have a chance to send us some VM image which is affected by the problem ?
Or perhaps have a try with Ubuntu precise ?

cu

metux · 2013-01-25T03:38:26Z

Meanwhile, we've done a lot in zmpkg area, and also new version of zcs-crm.

Please try zmpkg-1.3.

architecture identifier has been changed. bootstrap install (from tarball, as root) required
new repositories:
** current: deb http://packages.vnc.biz/zmpkg/current ironmaiden free restricted commercial
** testing: deb http://packages.vnc.biz/zmpkg/testing ironmaiden free restricted commercial

The package name for ZCRM is no "zcs-crm" (no "-z8" anymore), so you'll need to uninstall the old one first.

metux · 2013-01-25T03:41:20Z

Ah, you should install w/ zm-apt-get or zm-aptitute - this will handle dependencies automatically.
See apt-get and aptitude manpages for more information.

evelguy · 2013-01-25T09:50:11Z

Please use http://packages.vnc.biz/zmpkg/bootstrap/ironmaiden/zcs-zmpkg-1.3.0.3-ironmaiden-0.tar.gz
Download to Server, unpack and do :/install.sh /opt/zimbra/
add deb http://packages.vnc.biz/zmpkg/current ironmaiden free restricted commercial to /opt/zimbra/extensions-extra/zmpkg/etc/apt/sources.list
install zcs-crm with zm-apt-get install zcs-crm as user zimbra

adriangibanelbtactic mentioned this issue Dec 14, 2012

zmpkg-dpkg: Don't run zmpkg-autodeploy if fakeroot fails vnc-biz/zcs-zmpkg#6

Closed

ghost assigned evelguy Jan 25, 2013

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Installation problem Zimbra 8 - Ubuntu 10.04 minimal #2

Installation problem Zimbra 8 - Ubuntu 10.04 minimal #2

adriangibanelbtactic commented Dec 14, 2012

metux commented Dec 14, 2012

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metux commented Dec 14, 2012

adriangibanelbtactic commented Dec 14, 2012

metux commented Dec 21, 2012

metux commented Jan 25, 2013

metux commented Jan 25, 2013

evelguy commented Jan 25, 2013

Installation problem Zimbra 8 - Ubuntu 10.04 minimal #2

Installation problem Zimbra 8 - Ubuntu 10.04 minimal #2

Comments

adriangibanelbtactic commented Dec 14, 2012

metux commented Dec 14, 2012

adriangibanelbtactic commented Dec 14, 2012

adriangibanelbtactic commented Dec 14, 2012

metux commented Dec 14, 2012

adriangibanelbtactic commented Dec 14, 2012

metux commented Dec 21, 2012

metux commented Jan 25, 2013

metux commented Jan 25, 2013

evelguy commented Jan 25, 2013