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accounts.google.com - site is not usable #37448

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juan871003 opened this issue Aug 9, 2019 · 4 comments
Closed

accounts.google.com - site is not usable #37448

juan871003 opened this issue Aug 9, 2019 · 4 comments
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browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical
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@juan871003
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URL: https://accounts.google.com/signin/v2/identifier?passive=1209600&continue=https%3A%2F%2Faccounts.google.com%2FManageAccount&followup=https%3A%2F%2Faccounts.google.com%2FManageAccount&flowName=GlifWebSignIn&flowEntry=ServiceLogin

Browser / Version: Firefox 69.0
Operating System: Windows 10
Tested Another Browser: Yes

Problem type: Site is not usable
Description: Links not working
Steps to Reproduce:
I am unable to login, any click on any link on this page won't do anything. (it seems like Google doesn't want me to use Firefox!)
Screenshot Description

Browser Configuration
  • mixed active content blocked: false
  • image.mem.shared: true
  • buildID: 20190805120428
  • tracking content blocked: false
  • gfx.webrender.blob-images: true
  • hasTouchScreen: true
  • mixed passive content blocked: false
  • gfx.webrender.enabled: false
  • gfx.webrender.all: false
  • channel: aurora

Console Messages:

[u'[JavaScript Warning: "Content Security Policy: Ignoring \'unsafe-inline\' within script-src or style-src: nonce-source or hash-source specified"]', u'[JavaScript Warning: "Content Security Policy: Ignoring \'unsafe-inline\' within script-src or style-src: nonce-source or hash-source specified"]', u'[JavaScript Warning: "Content Security Policy: Ignoring \'unsafe-inline\' within script-src or style-src: nonce-source or hash-source specified"]', u'[JavaScript Warning: "Content Security Policy: Ignoring x-frame-options because of frame-ancestors directive."]', u'[JavaScript Warning: "Content Security Policy: Ignoring \'unsafe-inline\' within script-src or style-src: nonce-source or hash-source specified"]', u'[JavaScript Warning: "MouseEvent.mozPressure is deprecated. Use PointerEvent.pressure instead." {file: "https://accounts.google.com/ServiceLogin?passive=1209600&continue=https%3A%2F%2Faccounts.google.com%2FManageAccount&followup=https%3A%2F%2Faccounts.google.com%2FManageAccount" line: 1805}]']

From webcompat.com with ❤️

@webcompat-bot webcompat-bot added this to the needstriage milestone Aug 9, 2019
@webcompat-bot webcompat-bot added browser-firefox engine-gecko The browser uses the Gecko rendering engine priority-critical labels Aug 9, 2019
@cipriansv cipriansv modified the milestones: needstriage, worksforme Aug 9, 2019
@cipriansv
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Thanks for the report @juan871003, but I'm not able to reproduce the issue.
I was able to log in and browse through the main page as presented in the image below.
All the links redirected to the corresponding pages.

image

Tested with:
Browser / Version: Firefox Nightly 70.0a1 (2019-08-08)
Operating System: Windows 10 Pro

@juan871003, could you please update to the latest Firefox version, and give it another try?
Also, could you try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile (about:profiles), and check again?

@juan871003
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@cipriansv I'm sorry you were unable to replicate my problem.
I was able to successfully login when on Incognito, so for anyone else having the same problem as me, try using incognito. If, like me, you are able to login using incognito then we can deduce it may relate to saved cookies or cache.
I clear all data and cookies, but I have the same problem when not using incognito....
I'll post a solution here when I find it.

@juan871003
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OK, so if you (the reader) are having the same problem, I did this to fix it:
I went to 'Help' via the burger icon on the right top corner,
then I went to 'Troubleshooting Information'
and clicked on 'Refresh Firefox ...'
Then it worked!

@lock
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lock bot commented Aug 16, 2019

This issue has been automatically locked since there has not been any recent activity after it was closed. Please open a new issue at https://webcompat.com/issues/new if you are experiencing a similar problem.

@lock lock bot locked as resolved and limited conversation to collaborators Aug 16, 2019
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