Label matcher stopped working

[omarmeky]

We use WIP to block PRs based on title terms and labels. For some reason, it suddenly stopped blocking PRs if the matching label is there. We are not sure if this is an issue with WIP, Github, or us (although nothing changed on our end).

Here is our .github/wip.yml file for reference:

- terms:
  - wip
  - Work in progress
  - 🚧
  locations: title
- terms:
  - qa needed
  - data migration
  - need simultaneous merge
  - waiting for code review
  - waiting for page tests
  locations: label_name

[gr2m]

Thanks Omar for reporting the issue. I'll try to reproduce the issue and report back, give me a day or two

[gr2m]

it looks like the @CareMessagePlatform does not have a paid plan, which is required in order to utilize the settings. Can you check on https://github.com/marketplace/wip/ if you have a paid plan?

If you cannot pay, no worries, you can add your org to https://github.com/wip/app/blob/master/pro-plan-for-free.js. All revenue is donated to https://p5js.org/, WIP is a non-profit project. It's main purpose is to demonstrate how to build GitHub Apps with Probot

[omarmeky]

So we have a "pro" plan but it's showing $0/month (possibly because of our non-profit status):

It seems strange though that it would suddenly stop working 🤔

[gr2m]

Yes indeed, this is all very odd. When I see events from that organization, it does not show me that the installation is on the free plan and hence ignores the configuration.

Could you maybe try to cancel the plan and re-enable it?

[gr2m]

I've checked my logs again, and it looks like it stopped recognizing your plan on Jul 29 at 10:34:13am Pacific time. Other installations don't seem to be affected.

[omarmeky]

Could you maybe try to cancel the plan and re-enable it?

@danielnc, can you give that a try?

[omarmeky]

Hmm, seems to be working now for new PRs 🤷

Everything looking ok on your end? Should we close this issue?

[gr2m]

hmm maybe just a hiccup, sometimes there are GitHub incidents that impact WIP and all the other GitHub Apps:
https://www.githubstatus.com/

Please reopen if the problem reoccurs. Thank you