Welcome to xMatters Labs, the official/unofficial Research and Development wing of xMatters, inc., and home to the most cutting-edge integrations on offer.
For a full list of our current integrations, head over to xmatters.com/integrations.
To join the discussion on all things related to xMatters integrations, check out our user forums at https://support.xmatters.com/hc/en-us/community/topics/200330486-Integrations-Q-A
Getting started - Build an integration
When thinking about deisgning an integration, remember that there are really three types of integrations with the xMatters platform:
- Data Source - Getting group, user, or device data in or out of xMatters.
- Example: None yet. Contribute one!
- Event Triggers - Initate events. These events do not necessarily need to notify people.
- Example: Chef, ServiceNow Inform with xMatters
- One way: Start here: https://support.xmatters.com/hc/en-us/articles/115001230823
- Closed-loop: Start here: https://support.xmatters.com/hc/en-us/articles/211526223
- Enrichment - Intended to be tacked on to an existing integration, these provide enrichment or enhancement functionality.
- Example: StatusPage
- Getting started: https://support.xmatters.com/hc/en-us/articles/214627943
Getting started - Post the repo
Once you've completed the integration, it's time to post the artifacts to github.
- Head over to the template for detailed instructions on how to get started.
- After all changes have been made, open an issue and we'll add it to the list. We might fork the repo to keep it "in house".
- Amazon CloudWatch
- Nagios Core
- Nagios XI
- Oracle Cloud Control
The Alertus integration allows xMatters to make limited desktop notifications. (The integration targets a group or organizational unit in Alertus; it does not add desktop notifications as a device type.)
CloudWatch is Amazon's monitoring arm for the AWS infrastructure. This is a one way integration to be notified of any alerts from CloudWatch.
Pipelines are a powerful way to kick off build scripts from Bitbucket repos. Be notified and drive workflow on failed builds.
This integration is a branch from the main Jira Server integration to provide a "Post to HipChat Room" option in the Engage with xMatters dialog.
Integration for posting to StatusPage.io. This integration allows recipients to create, update, and resolve incidents in StatusPage using the response options in the notifications.
Control - M v9
xM Labs closed loop integration for Control-M 9. For an engineering approved integration to Control-M v8, see here.
Remedy 9 - On Premise
Labs integration to Remedy 9 On Premise. This is the Remedy 8 integration available here, but for Remedy 9. Our engineering team has not officially validated this integration for Remedy 9, but this has been used several times in the field for Remedy 9. This integration has been updated to use the REST API.
Remedy 8 - On Premise - Work Log
This is a work log integration to tell xMatters to write to a Remedy Incident work log from any other integration via the integration agent.
Remedy - On Demand
Remedy On Demand is the cloud based solution for the Remedy ITSM platform. This itegration features notifications as well as response options that take action in Remedy.
Agile Central, formerly known as Rally, provides a hub for teams to collaboratively plan, prioritize and track work on a synchronized cadence.
Unified Infrastructure Manager
CA UIM is a network management solution that monitoring availability and performance. This is a closed-loop integration that sends events into xMatters using a UIM probe, and sends response information back to the originating UIM ticket.
Whether you have five or five thousand servers, Chef lets you manage them all by turning infrastructure into code. This integration lets you integrate xMatters and Chef Server at the Recipe level.
Chef Automate - Compliance
This specific integration provides details on integrating with Chef Automate Compliance.
Chef Automate - Generic Webhook
This specific integration provides details on integrating with Chef Automate Generic Webhook.
This integration improves on the out of box, cloud to cloud Cherwell integration.
Dynatrace is a leading performance and application monitoring application. This integration extends the alerting capabilities to use xMatters.
Dynatrace Application Monitoring provides all performance metrics in real time and detects and diagnoses problems automatically.
Closed loop integration to EasyVista Incidents
Get xMatters notifications for all metrics in Grafana.
A simple shared library for interacting with HipChat
The HP NNMi closed loop integration triggers based on defined Incident criteria and allows users to take ownership and close Incidents in NNMi.
The HP OMi closed loop integration provides real-time notifications to quickly respond to critical events.
One way integration to SiteScope
Jenkins is the leading automation server. This integration allows recipients to respond to notifications from xMatters and update their builds in Jenkins.
Loggly is a SaaS solution for log data management. This one-way integration will notify recipients about trends that Loggly notices in log files.
Logz.io is a cloud based implementation of the ELK stack. Using a Logz.io trial instance, this integration demonstrates the ease of passing log alerts into xMatters.
This integration for the ManageEngine platform from Zoho brings the power of xMatters to IT Ops and Serice Desk.
Teams from Microsoft is the latest ChatOps tool for online collaboration. This is a bot to facilitate communication with Teams and xMatters.
Azure is the cloud services offering from Microsoft. Give DevOps teams the power to drive process with this xMatters integration
Nagios Core is the tried and true monitoring application in use far and wide. This integration expands the notifications to leverage xMatters. If you are looking for Nagios XI, see here
Nagios is a long favored monitoring solution for companies across the spectrum. XI adds much functionality and commercial support.
Oracle Cloud Control
Cloud Control is Oracle's solution for monitoring and managing enterprise clouds and traditional Oracle IT environments from a single console.
OverOps is a leading monitoring solution that provides direct insight into code level issues. This one-way integration sends events into xMatters using the Webhook alerts feature in OverOps.
Postman is a great way to play with APIs without writing code. This is a Collection to get you up and running with minimal effort to interact with all the xMatters APIs.
Prometheus is a leading open source time series database for getting application and system metrics. This one-way integration uses a webhook to fire AlertManager alerts to xMatters.
SalesForce is ... well, it's SalesForce. With this integration, you can find out who is on call in xMatters to handle a new case whenever one is created.
Our integration with ServiceNow is available via the ServiceNow store (see our Support site for full details), but we're still working on making it better, and we have a couple of cool enhancements already.
Inform with xMatters
- Inform with xMatters - An "add-on" for ad-hoc FYI type notifications from ServiceNow.
CI Support Groups on Engage form
- CI Support Groups - An "add-on" for including the upstream and downstream CI groups to the Engage with xMatters form.
Engage: Problem Management
Engage: Post to Chat
- Post message to Chat - An "add-on" for creating a chat room and posting a link to the Incident.
This integration adds the event status, response and delivery information to a table within ServiceNow. This makes for an easy source of reporting.
The Integration Hub from ServiceNow allows for easy drag and drop integrations across any table to any product. This integration gives an example for Incident that can be modified for any other table.
Major Incident Module
The Major Incident Module in ServiceNow adds specific functionality around Major Incidents. This integration adds the power of xMatters.
Service Portal Widget
The Service Portal in ServiceNow is a framework for building rich self service pages. This is a widget to quickly see the on-call schedule in one (or more) of these pages.
Get alerts from all layers of the microservices of your application with the xMatters integration to SignalFx
Site24x7 provides an array of monitoring capabilities and this integration extends it with the xMatters integration and collaboration platform capabilities.
Slack is a fantastic chat application that's insanely - and deservedly - popular. We've put together a script library for use with the xMatters Integration Builder to help you interact easily with the Slack API hooks and endpoints.
Librato provides real time monitoring dashboards to easily see and be alerted to any anomalous behavior.
Papertrail is a cloud-hosted log management for faster troubleshooting of infrastructure and application issues.
ThousandEyes sees all and can send alerts based on a large variety of network related criteria.
With this revamped Splunk integration, you can add custom meta information to the Splunk alert.
Google Cloud's monitoring, logging and alerting platform gets the xMatters treatment. Use this one-way integration to send Stackdriver alerts to recipients via xMatters.
Sometimes you just need an easy way to create an event that looks mostly like another one. This is the utility for you.
Dummy Event Generator
Email integrations sometimes are the only way to get data out of one application and into xMatters, this integration shows how you can easily parse inbound emails to properly pass properties.
This slick integration helps to alert when the Integration Agent misses a heartbeat, indicating it lost connection to xMatters.
Initiate by phone
Levraging the tools of Twilio, this integration kicks off an event initiated by calling into a phone number.
Post Event Report
Check out this sweet shift gaps notification tool from Paul Dansey. It will find any gaps in the shifts in the groups specified and send a notification with the details.
Previous iterations of some integrations used an older SOAP payload. This is a useful comm plan for demonstrating how to work with SOAP in the integration builder.
Zabbix is an open-source network monitoring solution. This integration extends the alerting capabilities to use xMatters, and sends response comments back to Zabbix.