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I can't download from Globoplay [Globo] due to HTTP Error 504: Gateway Time-out #7242

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lucascrds opened this issue Jun 5, 2023 · 1 comment
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account-needed Account details are needed to test/fix this site-bug Issue with a specific website triage Untriaged issue

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@lucascrds
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DO NOT REMOVE OR SKIP THE ISSUE TEMPLATE

  • I understand that I will be blocked if I intentionally remove or skip any mandatory* field

Checklist

  • I'm reporting a bug unrelated to a specific site
  • I've verified that I'm running yt-dlp version 2023.03.04 (update instructions) or later (specify commit)
  • I've checked that all provided URLs are playable in a browser with the same IP and same login details
  • I've checked that all URLs and arguments with special characters are properly quoted or escaped
  • I've searched known issues and the bugtracker for similar issues including closed ones. DO NOT post duplicates
  • I've read the guidelines for opening an issue

Provide a description that is worded well enough to be understood

I can't download videos from Globoplay (Globo) because the following message appears:

ERROR: [Globo] 8029293: Unable to download webpage: HTTP Error 504: Gateway Time-out (caused by <HTTPError 504: 'Gateway Time-out'>).

What can I do? Thanks.

Provide verbose output that clearly demonstrates the problem

  • Run your yt-dlp command with -vU flag added (yt-dlp -vU <your command line>)
  • If using API, add 'verbose': True to YoutubeDL params instead
  • Copy the WHOLE output (starting with [debug] Command-line config) and insert it below

Complete Verbose Output

[debug] Command-line config: ['-vU', '-f', 'mp4', '--autonumber-start', '75', '-o', 'C:\\Users\\lucas\\Videos\\downloads-dlp\\[BS]_%(autonumber)03d.%(ext)s', '--downloader', 'aria2c', '-u', 'PRIVATE', '-p', 'PRIVATE', '--cookies-from-browser', 'chrome', 'https://globoplay.globo.com/v/8029293/?s=0s']
[debug] User config "C:\Users\lucas\AppData\Roaming\yt-dlp\config.txt": []
[debug] Encodings: locale cp1252, fs utf-8, pref cp1252, out utf-8, error utf-8, screen utf-8
[debug] yt-dlp version stable@2023.03.04 [392389b7d] (win_exe)
[debug] Python 3.8.10 (CPython AMD64 64bit) - Windows-10-10.0.22621-SP0 (OpenSSL 1.1.1k  25 Mar 2021)
[debug] exe versions: ffmpeg 2023-02-22-git-d5cc7acff1-full_build-www.gyan.dev (setts), ffprobe 2023-02-22-git-d5cc7acff1-full_build-www.gyan.dev
[debug] Optional libraries: Cryptodome-3.17, brotli-1.0.9, certifi-2022.12.07, mutagen-1.46.0, sqlite3-2.6.0, websockets-10.4
[Cookies] Extracting cookies from chrome
[debug] Extracting cookies from: "C:\Users\lucas\AppData\Local\Google\Chrome\User Data\Profile 2\Network\Cookies"
[debug] Found local state file at "C:\Users\lucas\AppData\Local\Google\Chrome\User Data\Local State"
[Cookies] Extracted 3299 cookies from chrome
[debug] cookie version breakdown: {'v10': 3299, 'other': 0, 'unencrypted': 0}
[debug] Proxy map: {}
[debug] Loaded 1786 extractors
[debug] Fetching release info: https://api.github.com/repos/yt-dlp/yt-dlp/releases/latest
Available version: stable@2023.03.04, Current version: stable@2023.03.04
Current Build Hash: 5590c57bd0433ed239a2deaaf92e2ad6f37fe50f53664c821575cafe106a9421
yt-dlp is up to date (stable@2023.03.04)
[Globo] Extracting URL: https://globoplay.globo.com/v/8029293/?s=0s
[Globo] 8029293: Getting cookies
[Globo] 8029293: Downloading JSON metadata
[Globo] 8029293: Downloading security hash for 8029293
[Globo] 8029293: Getting locksession cookie
ERROR: [Globo] 8029293: Unable to download webpage: HTTP Error 504: Gateway Time-out (caused by <HTTPError 504: 'Gateway Time-out'>); please report this issue on  https://github.com/yt-dlp/yt-dlp/issues?q= , filling out the appropriate issue template. Confirm you are on the latest version using  yt-dlp -U
  File "yt_dlp\extractor\common.py", line 694, in extract
  File "yt_dlp\extractor\globo.py", line 110, in _real_extract
  File "yt_dlp\extractor\common.py", line 839, in _request_webpage

  File "yt_dlp\extractor\common.py", line 821, in _request_webpage
  File "yt_dlp\YoutubeDL.py", line 3742, in urlopen
  File "urllib\request.py", line 531, in open
  File "urllib\request.py", line 640, in http_response
  File "urllib\request.py", line 569, in error
  File "urllib\request.py", line 502, in _call_chain
  File "urllib\request.py", line 649, in http_error_default
urllib.error.HTTPError: HTTP Error 504: Gateway Time-out
@lucascrds lucascrds added bug Bug that is not site-specific triage Untriaged issue labels Jun 5, 2023
@bashonly bashonly added site-bug Issue with a specific website account-needed Account details are needed to test/fix this and removed bug Bug that is not site-specific labels Jun 5, 2023
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bashonly commented Jun 5, 2023

Possibly related: #4328

Possible fix: #4328 (comment)

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