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500 error when editing instance settings #27

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frju365 opened this issue May 23, 2017 · 4 comments
Closed

500 error when editing instance settings #27

frju365 opened this issue May 23, 2017 · 4 comments

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@frju365
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frju365 commented May 23, 2017

Hello,
I'v installed the packaged on a server with :
64Bit
12 GB of RAM

and I get an error when I want to change settings (passwd, main URL,...) :
"We received an unexpected status code from the server. (500)"

Have you got any idea to solve it ?
Thanks,
frju365

@tibs245
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tibs245 commented Aug 7, 2017

This is after a restart ?

@frju365
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frju365 commented Aug 7, 2017

no, just when I wanted to change the setting, just after having installed the app from the admin interface.

@kemenaran
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Mmh, it could be a permission issue on the config.json file.

@frju365 Do you have an SSH access to your Yunohost instance? If so, could you execute ls -l /var/www/mattermost/config in a terminal, and paste the result here?

@kemenaran kemenaran changed the title 500 error 500 error when editing instance settings Aug 11, 2017
@kemenaran
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@frju365 I need additional details from you. Could you execute ls -l /var/www/mattermost/config on your Yunohost server, and paste the result here?

Until I get these logs, I'm afraid there isn't much I can do. I'm closing this issue for now.

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3 participants