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TicketForward did not work with this module #3

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AlexeyAG opened this issue Aug 26, 2015 · 2 comments
Closed

TicketForward did not work with this module #3

AlexeyAG opened this issue Aug 26, 2015 · 2 comments
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@AlexeyAG
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Hi!

On OTRS v3.3 instalation of Znuny4OTRS-SecondTicketCreateScreen lead to
problem with AgentTicketForward dialog.

Steps

  1. Install Znuny4OTRS-SecondTicketCreateScreen
  2. open AgenTicketZoom dialog of any ticket
  3. Press Forward on first client article
  4. Enter any client name into "To" field
    in my case client address was copied to all three fields (To Cc HiddenCopy) and
    form didnot submit after that.

Can you fix that issue ?

@thorsteneckel
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Hi @AlexeyAG, we will look into this. Thanks for reporting the issue.

@dennykorsukewitz
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Hi @AlexeyAG,
we fixed the bug in version 1.1.3.

Denny Bresch,
Thank you.

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