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Problems after installing zowe V1.27 #798

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retrofita opened this issue Jan 28, 2022 · 19 comments
Closed

Problems after installing zowe V1.27 #798

retrofita opened this issue Jan 28, 2022 · 19 comments

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@retrofita
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retrofita commented Jan 28, 2022

After moving from zowe 1.22 to 1.24 to 1.26 which all seemed to have various issues we have installed 1.27 in the hope that it would be more stable.

These are the issues we are experiencing with 1.27

The zowe editor no longer works and returns the following:
zowe_editor

IP-explorer gets an internal error:
ip explorer

Workflows are not show:
workflows

All other apps work fine and as expected. In our previous 1.22 install both the editor and workflows worked fine.

When I activate RBAC all apps become disabled even when I have access to ZLUX.** (I did see another issue for this )

I have the same code on two different sysplex's and are experiencing the same issues.

@1000TurquoisePogs
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I tried to follow along your upgrade path but was unable to encounter the issue.
I need some more information to understand what the error 500 is caused by, things such as:

Can you share the job log with me? You shouldn't share it here for sensitivity but you can email me at sgrady@rocketsoftware.com

Can you get to the developer tools in the browser (F12) and within the network tab, when you open the editor or explorer, does the message with a "500" return have a response body that says anything more interesting than "Internal Server Error"?

Are you accessing the desktop via the gateway (aka https://gateway:port/ui/v1/zlux/ZLUX/plugins/org.zowe.zlux.bootstrap/web/) or directly (aka https://app-server:port/ZLUX/plugins/org.zowe.zlux.bootstrap/web/)

Did you make any keystore/keyring changes during the upgrade or not

@retrofita
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doco sent

@retrofita
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I am also seeing this in the log:

ZWES1600I JWT will be configured using JWK URL https://xx.xxx.xx.x:7554/gateway/api/v1/auth/keys/public/current
ZWES1606W Failed to get JWK - failed to send HTTP request, retry in 30 seconds
ZWES1014I ZIS status - 'Ok' (name='ZWESIS_STD ', cmsRC='0', description='Ok', clientVersion='2')
ZWES1606W Failed to get JWK - failed to send HTTP request, retry in 30 seconds
ZWES1606W Failed to get JWK - failed to send HTTP request, retry in 30 seconds
ZWES1606W Failed to get JWK - HTTP response error, retry in 30 seconds
ZWES1602W JWK is in unrecognized format
ZWES1605W Server will not accept JWT

These messages are undocumented.

I also turned on loglevel 5 for _zss.jwtTrace but it didn't give me anything extra

any ideas? anyone?

@lchudinov
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@retrofita Can you please open https://xx.xxx.xx.x:7554/gateway/api/v1/auth/keys/public/current in the browser, then copy and paste the response here.

@retrofita
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retrofita commented Feb 20, 2022 via email

@lchudinov
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The public key looks good to me so I am puzzled with ZWES1602W JWK is in unrecognized format. Can you please try https://zowe.jfrog.io/zowe/libs-snapshot-local/org/zowe/1.28.0-PR-2677/zowe-1.28.0-pr-2677-1-20220221050102.pax and copy here the ZSS log. ZSS in the pax has JWK trace enabled.

@retrofita
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retrofita commented Feb 21, 2022 via email

@lchudinov
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Hello,

Thank you for providing the zss log. Can you please try https://zowe.jfrog.io/zowe/libs-snapshot-local/org/zowe/1.28.0-PR-2677/zowe-1.28.0-pr-2677-2-20220222040325.pax Does it resolve the issue? In any case please paste the zss log here.

Regards,
Leonty

@retrofita
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retrofita commented Feb 22, 2022 via email

@lchudinov
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Hi,

Thank you for giving a try to the pax. Now I have a clue. I've made a new pax https://zowe.jfrog.io/zowe/libs-snapshot-local/org/zowe/1.28.0-PR-2677/zowe-1.28.0-pr-2677-3-20220222064258.pax that should fix the issue. Can you please try it.

Regards,
Leonty

@retrofita
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retrofita commented Feb 22, 2022 via email

@retrofita
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retrofita commented Feb 22, 2022 via email

@lchudinov
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I have attached the zowe joblog which has the ‘failed to load’ messages at the end

I couldn't find failed to load in the log. Can you please check if it wasn't truncated.

@retrofita
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retrofita commented Feb 22, 2022 via email

@retrofita
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retrofita commented Feb 22, 2022 via email

@retrofita
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retrofita commented Feb 22, 2022 via email

@lchudinov
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Hi Ted,

The fix is going to be included in 1.28. You can use the pax that I provided while 1.28 hasn't released.

Regards,
Leonty

@retrofita
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retrofita commented Feb 24, 2022 via email

@lchudinov
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Hi Ted,

Glad to hear that the pax works for you. I close this issue. Please open a new one if you experience any issue.

Regards,
Leonty

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