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CX project by analyzing the survey data and driving actionable insights to design the product and recommending further marketing campaign strategies

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conjoint_analysis

Use Case

The project aims to design a disposable dinnerware prototype for VerTerra company. Principal methodologies list below:

  1. Launch a product survey containing all the features of the product, ranging from product's look and feel (refined, natural, weathered), design (round, square, hexagonal), packaging (plastic-wrapped, carton-box, wrapped-edge), and price ($6, $7, $8)
  2. Conduct a conjoint analysis using R to drive valuable insights from the survey data:
    • Find individual and overall part-worth utility of each feature
    • Determine the relative importance of each feature
    • Utility tradeoff between each feature
    • Consumer's willingness to pay for each feature
    • Final prototype of the product in an overall and segmented perspective

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CX project by analyzing the survey data and driving actionable insights to design the product and recommending further marketing campaign strategies

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