Blog post about our status page #496
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aprilmj
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Sep 24, 2025
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This looks good! I want to ask for input from any community members who read it - and I'm not clear whether to generate a CSAT survey or just have people respond via FD.
CSAT's typically go with feature announcement blogs- https://docs.google.com/document/d/1bH5fN2lXcZ-vjQ4Pb4lfaeQbmoCBkN1QYjA7ZaxkmsY/edit?tab=t.dxyyjksnpswv
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| As part of this process, we've also [streamlined our incident response processes](https://github.com/2i2c-org/team-compass/pull/1021) in order to more quickly respond to outages when they occur (ideally, before a community has even noticed!). | ||
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| There are still plenty of improvements we'd like to make: for example, we're focusing on major outages right now, but would like to extend some level of reporting for _degraded_ service, like unexpectedly slow start times. |
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I'd love feedback from communities on this one - should we use the CSAT form? Have them contact us via support@2i2c.org?
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| There are still plenty of improvements we'd like to make: for example, we're focusing on major outages right now, but would like to extend some level of reporting for _degraded_ service, like unexpectedly slow start times. | |
| There are still plenty of improvements we'd like to make: for example, we're focusing on major outages right now, but would like to extend some level of reporting for _degraded_ service, like unexpectedly slow start times. We'd love to hear feedback. If you use our network of hubs and have suggestions for status page improvements, reach out to our [support team](https://docs.2i2c.org/support/). |
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I added a button for feedback at the top, so I'll not merge this change in!
aprilmj
approved these changes
Sep 24, 2025
Co-authored-by: aprilmj <147750733+aprilmj@users.noreply.github.com>
Co-authored-by: aprilmj <147750733+aprilmj@users.noreply.github.com>
Co-authored-by: aprilmj <147750733+aprilmj@users.noreply.github.com>
jnywong
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Oct 2, 2025
Co-authored-by: aprilmj <147750733+aprilmj@users.noreply.github.com>
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This adds a little blog post about our status page, and fixes redirects while we're at it!
As part of this, I've made
status.2i2c.orgredirect to the pagerduty link and noted it here👉 Link to post