Troubleshooting

If You encounter errors or some streams do not work please do the following:

Try to play the stream in VLC player, if it fails Your stream is invalid and will not play on any device.
Make sure the playlist file is encoded in UTF-8 without BOM using Notepad++ or similar editor.
It might be beneficial to define a specific protocol, audio codec, video codec, container or even user agent using respective M3U attributes if You have access to this kind of information (issues #81, #156, #164, etc).
If urls in Your playlist end with .ts changing it to .m3u8 might help as suggested in issue #40.
Try disabling Direct Play and Direct Stream in Your player settings, this helps 9 of 10 times.
If Your player does not have settings mentioned above or they do not work, try switching off option Optimized for streaming in plug-ins preferences.
Check the plug-ins log file com.plexapp.plugins.iptv.log, refer to official Plex support page Plex Media Server Log Files for file location. If log is filled with error No playable sources found then player is unable to play the stream and there is nothing I can do until Plex updates it, otherwise submit a ticket on GitHub or post on Plex forum with log and playlist files attached and I or other users will try to help You. Please keep in mind that plug-in does not play videos by itself so if there are no errors in log file and streams simply do not play most of the times we wont be able to help, Plex player would be the one to blame.

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