Helpdesk API

Here we've created helpdesk API for IT department where staff will be able to put theirs problems or questions forwarded for IT department.

Helpdesk app logic

First time running server we need connect to postgresql database and create needed tables and relations. For this propose run: go run main.go -migrate -dsn "postgres://{user}:{Password}@localhost/{databaseName}?sslmode=disable" -path "{Exect path to tables.sql}"

After launching server you need to create admin role account using post request. This could be happened once or after cleaning database.

POST: http://localhost:8007/v1/admin/create/admin

{ "Fn": "Firstname", "Ln": "Lastname", "Email": "example@email.com", "Password": "strongpassword" }

Logging for admin and users processed at:

PUT: http://localhost:8007/v1/login

After creating admin account and logging in we need to create profiles for our staff. Creating this type of accounts could be created only with admin account at:

POST: http://localhost:8007/v1/admin/createuser

{ "Fn": "Firstname", "Ln": "Lastname", "Email": "example1@email.com", "Password": "strongpassword" }

With admin account we able:

• Login to the system

PUT: http://localhost:8007/v1/login

• View account profile

GET: http://localhost:8007/v1/admin/profile

• View all users profiles

GET: http://localhost:8007/v1/admin/all

• One user profile

GET: http://localhost:8007/v1/admin/one/{id}

• All questions

GET: http://localhost:8007/v1/admin/questions

• One question

GET: http://localhost:8007/v1/admin/question/{id}

• Delete user by ID

DELETE: http://localhost:8007/v1/admin/delete/{id}

• Delete question by ID

DELETE: http://localhost:8007/v1/admin/delete/question/{id}

• Create user account

POST: http://localhost:8007/v1/admin/createuser

• Update question

PUT: http://localhost:8007/v1/admin/update/question

{ "QuestionId": {id}, "Status": {bool} }

• Logout from the system

GET: http://localhost:8007/v1/admin/logout

After users accounts were created by admin account they are able:

• Login to the system

PUT: http://localhost:8007/v1/login

• View account profile

GET: http://localhost:8007/v1/user/profile

• Update firstname, lastname and password in theirs account

PUT: http://localhost:8007/v1/user/update/profile

• Create questions

POST: http://localhost:8007/v1/user/cr { "Question": "Question string" }

• Update questions

PUT: http://localhost:8007/v1/users/update/question

{ "QuestionId": {id}, "Question": "Changed question" }

• Find questions by id

GET: http://localhost:8007/v1/users/question/{id}

• Logout from the system

GET: http://localhost:8007/v1/user/logout