Urgent Request to Restore Two Automatically Deleted Domains (nas159357.dpdns.org and nas19357.dpdns.org)

[shangmingwansui]

Hello DigitalPlat Support Team,

I am requesting urgent assistance with restoring my two domains.

Domains:

• nas159357.dpdns.org
• nas19357.dpdns.org

Current status: Pending Delete

Expiration dates:

• nas159357.dpdns.org: September 15, 2026
• nas19357.dpdns.org: September 14, 2026

Both domains were automatically moved into Pending Delete status. I did not intentionally request their deletion.

These domains are used for my personal NAS services, including remote access to my media server, file storage and other self-hosted applications.

The dashboard currently shows that DNS resolution is disabled and the domains will be released after 7 days.

I would sincerely appreciate your help with:

1. Investigating why both domains entered Pending Delete status.
2. Cancelling the pending deletion.
3. Restoring both domains to my account.
4. Re-enabling DNS resolution.

I am willing to complete any required verification or renewal process.

Please let me know if restoration is possible before the domains are released.

Thank you for your assistance.

Best regards,
Shang