Crash report from Dynamo 2.6.2.15705 #13757
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Hello joemangi, thank you for submitting this issue! We are super excited that you want to help us make Dynamo all that it can be. However, we need some more information in order for the Dynamo team to investigate any further. Can you please fill in the following to the best of your ability:
Additional information:
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Can you please fill in the following to the best of your ability: Dynamo version - (Included with Revit 2021 Hotfix 1.7) Filling in of the provided Template (What did you do, What did you expect to see, What did you see instead, What packages or external references (if any) were used) N/A HRESULT: [0x8876086A], Module: [SharpDX.Direct3D9], ApiCode: [D3DERR_NOTAVAILABLE/NotAvailable], Message: Unknown at SharpDX.Result.CheckError() Upload a .DYN file that showcases the issue in action and any additional needed files, such as Revit (Note: If you cannot share a project, you can recreate this in a quick mock-up file) |
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Given that there has been no additional information added, this issue will be closed for now. Please reopen and provide additional information if you wish the Dynamo team to investigate further. |
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@avidit fyi |
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Given that there has been no additional information added, this issue will be closed for now. Please reopen and provide additional information if you wish the Dynamo team to investigate further. |
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Internally Tracked DYN-5744 |
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@avidit @QilongTang I think this user just needs to install direct x 10 or use a newer version of Revit. |
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I am the OP. The problem was resolved. Direct X 10 was already installed. the problem was that the laptop has RTX3000 graphics card and for some reason Dynamo would use the RTX3000 graphics card to run when the laptop was in high performance mode. the solution was to force the laptop into low performance mode by unplugging the power cord and setting low performance mode (battery saver mode) to always run when power is removed. This forced Dynamo to run off the CPU instead of the GPU. once dynamo was started then could plug power back into the laptop. Hopefully this helps anyone else who comes across this problem. |
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Thanks @joemangi for all the details. Maybe this is something related to Helix usage where some config could help? @jasonstratton |
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Given that there has been no additional information added, this issue will be closed for now. Please reopen and provide additional information if you wish the Dynamo team to investigate further. |
Issue Description
Please fill in the following information to help us reproduce the issue:
Dynamo Crashes after trying to load from Revit 2021 with hotfix 1.7. After it crashes, I go back to Revit and dynamo load button under manage is greyed out.
What did you do?
Try trouble shooting. Ensure all updates were loaded and tried to repair office. Ensured i had the latest version of DirectX which is version 12.
What did you expect to see?
Dynamo to load without crashing.
What did you see instead?
error message shows "Uh Oh.... Something went wrong and dynamo has crashed, Sorry About that. You will get a chance to sav your work."
What packages or external references (if any) were used?
(Fill in here)
None
Stack Trace
HRESULT: [0x8876086A], Module: [SharpDX.Direct3D9], ApiCode: [D3DERR_NOTAVAILABLE/NotAvailable], Message: Unknown
at SharpDX.Result.CheckError()
at SharpDX.Direct3D9.Direct3DEx.CreateDeviceEx(Int32 adapter, DeviceType deviceType, IntPtr hFocusWindow, Int32 behaviorFlags, PresentParameters[] presentationParametersRef, DisplayModeEx[] fullscreenDisplayModeRef, DeviceEx returnedDeviceInterfaceOut)
at HelixToolkit.Wpf.SharpDX.DX11ImageSource.StartD3D()
at HelixToolkit.Wpf.SharpDX.DX11ImageSource..ctor()
at HelixToolkit.Wpf.SharpDX.DPFCanvas.StartD3D()
at HelixToolkit.Wpf.SharpDX.DPFCanvas.RenderTechniquesManagerPropertyChanged()
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)
at System.Windows.DependencyObject.SetValueCommon(DependencyProperty dp, Object value, PropertyMetadata metadata, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType, Boolean isInternal)
at System.Windows.DependencyObject.SetValue(DependencyProperty dp, Object value)
at HelixToolkit.Wpf.SharpDX.Viewport3DX.RenderTechniquesManagerPropertyChanged()
at System.Windows.DependencyObject.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.FrameworkElement.OnPropertyChanged(DependencyPropertyChangedEventArgs e)
at System.Windows.DependencyObject.NotifyPropertyChange(DependencyPropertyChangedEventArgs args)
at System.Windows.DependencyObject.UpdateEffectiveValue(EntryIndex entryIndex, DependencyProperty dp, PropertyMetadata metadata, EffectiveValueEntry oldEntry, EffectiveValueEntry& newEntry, Boolean coerceWithDeferredReference, Boolean coerceWithCurrentValue, OperationType operationType)
at System.Windows.DependencyObject.InvalidateProperty(DependencyProperty dp, Boolean preserveCurrentValue)
at System.Windows.Data.BindingExpressionBase.Invalidate(Boolean isASubPropertyChange)
at System.Windows.Data.BindingExpression.TransferValue(Object newValue, Boolean isASubPropertyChange)
at System.Windows.Data.BindingExpression.Activate(Object item)
at System.Windows.Data.BindingExpression.AttachToContext(AttachAttempt attempt)
at System.Windows.Data.BindingExpression.MS.Internal.Data.IDataBindEngineClient.AttachToContext(Boolean lastChance)
at MS.Internal.Data.DataBindEngine.Task.Run(Boolean lastChance)
at MS.Internal.Data.DataBindEngine.Run(Object arg)
at System.Windows.ContextLayoutManager.fireLayoutUpdateEvent()
at System.Windows.ContextLayoutManager.UpdateLayout()
at System.Windows.ContextLayoutManager.UpdateLayoutCallback(Object arg)
at System.Windows.Media.MediaContext.FireInvokeOnRenderCallbacks()
at System.Windows.Media.MediaContext.RenderMessageHandlerCore(Object resizedCompositionTarget)
at System.Windows.Media.MediaContext.RenderMessageHandler(Object resizedCompositionTarget)
at System.Windows.Interop.HwndTarget.OnResize()
at System.Windows.Interop.HwndTarget.HandleMessage(WindowMessage msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Interop.HwndSource.HwndTargetFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
OS:
Microsoft Windows NT 10.0.19043.0CLR:
4.0.30319.42000Dynamo:
2.6.2.15705The text was updated successfully, but these errors were encountered: