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Neos Smartcam firmware reverts when power cycled #1380

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TwoToneEddy opened this issue Apr 24, 2020 · 20 comments
Closed

Neos Smartcam firmware reverts when power cycled #1380

TwoToneEddy opened this issue Apr 24, 2020 · 20 comments
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@TwoToneEddy
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Hi,
The firmware is working well on my neos smartcam but when I power cycle the camera it reverts back the the factory firmware for some reason. Is this expected behaviour?

@Combie81
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Are you leaving the SD card in as this is needed for the firmware to work as it runs off the SD card?

@TwoToneEddy
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Hi, yes I am leaving the card in.

@sean1516
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Hi, can you give us more info.
im also running 3 of the flashes Neos Smartcams and they can be powercyled no problem, as said above the SD card should be left in and are you able to run the flashed firmware up until the power cycle?

@GreenBear33
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Hi All,

I am having trouble with this. I am using a NEOS smart Cam and followed instructions up to stage 10. I have removed the SD card and now the camera doesn't work at all.

What am I doing wrong?

Also during stage 8, as I switched on the camera with the SD card in it, the light was blue initially and then went to orange and stayed that way. After about 20 minutes I unplugged it and tried to remove the SD card to try the camera and now I cannot connect. Now the light is orange on startup, blue after 5 seconds and then orange again after 20 seconds.

@GreenBear33
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Hi, can you give us more info.
im also running 3 of the flashes Neos Smartcams and they can be powercyled no problem, as said above the SD card should be left in and are you able to run the flashed firmware up until the power cycle?

Hi Sean, Any chance you could help me with a bit of troubleshooting? I can't get it to work on my NEOS smartcam and since you got it working on 3 of yours, maybe you could help me out.

Thanks

@sean1516
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sean1516 commented May 27, 2020

Hi, can you give us more info.
im also running 3 of the flashes Neos Smartcams and they can be powercyled no problem, as said above the SD card should be left in and are you able to run the flashed firmware up until the power cycle?

Hi Sean, Any chance you could help me with a bit of troubleshooting? I can't get it to work on my NEOS smartcam and since you got it working on 3 of yours, maybe you could help me out.

Thanks

Hi, I’ll try my best. I had issues also, in the end I followed the steps on this website (I am in no way involved in this website but it’s the one I used)

(https://ryanfitton.co.uk/blog/install-dafang-custom-firmware-to-neos-smartcam/)

I followed those steps and it worked for me. Let me know what the outcome is

Edit: just re-read one of your comments. It could also maybe be an SD card issue so if those steps I linked above don’t help that could maybe be a problem

@GreenBear33
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Hi, Thanks for the tip. I was already reading that. The problem I have is that when I first tried to flash the demo.bin file onto my cam it never started flashing. It just went from steady blue to steady orange. Now the camera doesn't work at all and just stays on steady orange all the time.

I have tried to complete the process but nothing happens and I have tried to go through the steps again but still no response other than a steady orange light. Any ideas?

@sean1516
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Hi, Thanks for the tip. I was already reading that. The problem I have is that when I first tried to flash the demo.bin file onto my cam it never started flashing. It just went from steady blue to steady orange. Now the camera doesn't work at all and just stays on steady orange all the time.

I have tried to complete the process but nothing happens and I have tried to go through the steps again but still no response other than a steady orange light. Any ideas?

From me experience if the camera doesn’t make the regular neos noises when it boots up it sounds like it could be flashed. Did you fill in your WiFi details correctly? And how do you know it isn’t working anymore?

@GreenBear33
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GreenBear33 commented May 27, 2020

I know (think) it isn't working because I had it set up in the Neos app before and it was displaying just fine but now when I remove the SD card and try to start it I still get the orange steady light and I cannot connect to it via the app anymore.

I think I did the correct thing with the wifi details, but I am never sure with these things as I am a complete noob.

Here is what I put: (the only changes I made are in between ** **)

# For more configuration option please see:
# https://w1.fi/cgit/hostap/plain/wpa_supplicant/wpa_supplicant.conf

ctrl_interface=/var/run/wpa_supplicant
ctrl_interface_group=0
ap_scan=1

network={
        ssid="**I INSERTED MY SSID HERE**"
        # Uncomment to connect to Hidden SSIDs
        #scan_ssid=1 
        key_mgmt=** I INSERTED MY WPA-PSK HERE**
        pairwise=CCMP TKIP
        group=CCMP TKIP WEP104 WEP40
        psk="PW"
        priority=2
}

@sean1516
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sean1516 commented May 27, 2020

I know (think) it isn't working because I had it set up in the Neos app before and it was displaying just fine but now when I remove the SD card and try to start it I still get the orange steady light and I cannot connect to it via the app anymore.

I think I did the correct thing with the wifi details, but I am never sure with these things as I am a complete noob.

Here is what I put: (the only changes I made are in between ** **)

# For more configuration option please see:
# https://w1.fi/cgit/hostap/plain/wpa_supplicant/wpa_supplicant.conf

ctrl_interface=/var/run/wpa_supplicant
ctrl_interface_group=0
ap_scan=1

network={
        ssid="**I INSERTED MY SSID HERE**"
        # Uncomment to connect to Hidden SSIDs
        #scan_ssid=1 
        key_mgmt=** I INSERTED MY WPA-PSK HERE**
        pairwise=CCMP TKIP
        group=CCMP TKIP WEP104 WEP40
        psk="PW"
        priority=2
}

I think I know the problem!

network={
ssid="SSID HERE”
# Uncomment to connect to Hidden SSIDs
#scan_ssid=1
key_mgmt=WPA-PSK
pairwise=CCMP TKIP
group=CCMP TKIP WEP104 WEP40
psk=“WIFI PASS HERE”
priority=2
}

@GreenBear33
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Great thanks for the pointer, I will try that now.

I am still nervous though as the camera only ever starts up in this sequence. Steady Orange, Steady Blue, Steady Orange. I didn't get any flashing lights.

@sean1516
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Great thanks for the pointer, I will try that now.

I am still nervous though as the camera only ever starts up in this sequence. Steady Orange, Steady Blue, Steady Orange. I didn't get any flashing lights.

It sounds like you done it correctly just a small error with the WiFi details. Let me know how It goes

@GreenBear33
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Ok, so I made the adjustments and have put the SD card in.

  1. I am still getting an orange steady light.
  2. I am unable to access https://dafang
  3. I cannot use the cam through the app after removing the SD card.

Not going well for me. I thought this was going to be easy. Do you have any ideas?

@sean1516
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Ok, so I made the adjustments and have put the SD card in.

  1. I am still getting an orange steady light.
  2. I am unable to access https://dafang
  3. I cannot use the cam through the app after removing the SD card.

Not going well for me. I thought this was going to be easy. Do you have any ideas?

Are you able to log into your router and check if it’s on the network, if your on Android WiFi analyser or iOS iNet are good tools. Typing in the IP directly might work. I log in via https://192.168.0.60 but yours will be different.
I’m going to sleep now. Hopefully you get this fixed. If not I’ll help how I can in the morning

@GreenBear33
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Just tried to find my IP using the iPad app you recommended. After switching on the cam, no new IP hosts are found. It seems it isn't working.

Have a good rest. Hopefully we can come up with a solution in the morning.

@Ozzyminted
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Ozzyminted commented May 28, 2020 via email

@GreenBear33
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Hi, To reflash do i jsut download the original firmware on the github repository and do the same as the steps to flash the other firmware?

@GreenBear33
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Because that isn't working for me. I have tried several times. I am only getting the orange steady light with nothing else. I'm not sure what to do. I would be thankful for any help

@gadget78
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gadget78 commented May 28, 2020

hey, if your having problems...
by all means start again ... use this demo.bin from here ...
aqueiroz on #964
you can then re-setup neos cam, on wifi with proper neos app etc... (dont update firmware if it ask's, just in case)
then restart installing this defang hack like this procedure.....
by RyanFitton...

-but tbh rtsp stream is a bit flaky :( (ive got it at low RES, and still skips frames etc Alexa hates it!)
-the day/night auto switch doesn't 'autoswitch' only switches over if you just goto/look at the 'SW auto night setting' setting ! ...
-and the SDcard recording does'nt loop
-plus theres no two way audio, or even a way of triggering it to play a tone on speaker either :( (unless you just want a 1 sec clip of some of the wav. files from the original software !, althou the 'police.wav' does last longer... unless theres a mqtt-control way of doing this ? )

shame we couldnt just modify the original/wyze firmware maybe ?

@stale
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stale bot commented Jul 27, 2020

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.

@stale stale bot added the wontfix label Jul 27, 2020
@stale stale bot closed this as completed Aug 5, 2020
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