[$250] Safari mWeb - Keyboard won't open for some inputs (New Chat, Change Password, New Room)

[kbecciv]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Issue found when executing PR #10194

Action Performed:

case 1

1. Access staging.new.expensify.com
2. Sign into a valid user
3. Click on the "Global action" button (Big green plus button in LHN)
4. Click New Chat

case 2

1. Go to https://staging.new.expensify.com/
2. Login with expensifail account
3. Create a Workspace
4. Tap "+"
5. Tap "New Room"

case 3

1. Go to https://staging.new.expensify.com/
2. Sign into a valid user
3. Go to settings > security > change password

case 4

2. Go to https://staging.new.expensify.com/
3. Sign into a valid user
4. Go to some DM
5. Open the in app emoji picker
6. Select some emoji

Expected Result:

Keyboard is open and cursor focused when entering the new screen

Actual Result:

Keyboard won't open

Workaround:

Unknown

Platform:

Where is this issue occurring?

• Safari Mobile Web

Version Number: 1.1.88.13

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Case 1

Bug5691734_mWeb_10194.mp4

Case 2

Bug5773619_11587_mweb_ios.mp4

Case 3

RPReplay_Final1661701238.mov

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Tea

Slack conversation:

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @iwiznia (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[melvin-bot]

Triggered auto assignment to @NicMendonca (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

[NicMendonca]

job post: https://www.upwork.com/jobs/~01f21a08ef50dd0283

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @parasharrajat (Exported)

[melvin-bot]

Triggered auto assignment to @sketchydroide (Exported), see https://stackoverflow.com/c/expensify/questions/7972 for more details.

[busyboxww]

The text is not having top "priority" or the list is getting auto focus. You should give change the layout, something zIndex or ... set focus programmatically.

[rushatgabhane]

Interesting.. it tested well when I added screenshots for PR #10194

[rushatgabhane]

I can't repro this bug on mWeb iOS, and mWeb Android.
v 1.1.89-1

mWeb iOS Safari

Screen.Recording.2022-08-25.at.1.12.34.AM.mov

mWeb Android Chrome

screen-20220825-010957.mp4

[melvin-bot]

⚠️ Looks like this issue was linked to a possible regression on PRODUCTION here

If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

If a production regression has occurred a Root Cause Analysis is required. Please follow the instructions here.

If a regression has occurred and you are the assigned CM follow the instructions here.

If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

[NicMendonca]

@rushatgabhane are you recommending that I close this?

[rushatgabhane]

@NicMendonca not exactly. Let's close this bug if @kbecciv cannot repro it either

[kbecciv]

@rushatgabhane Issue is reproduced with latest build 1.1.94.4

RPReplay_Final1661904177.MP4

[sakluger]

Bump @parasharrajat @aldo-expensify, I put #25477 on hold in case this one fixes it. Do you think this PR will fix that issue?

[parasharrajat]

Seems so. Let's keep that on hold for now.

[sakluger]

Just checking in. It looks like:

• The PR was closed because an edge case was discovered that caused the fix to not work
• @staszekscp is investigating other fixes, but their top focus is another Wave 10 issue, so this issue is waiting until they can re-prioritize this one.

Is that the latest? Thanks!

[aldo-expensify]

That is my understanding too

[sakluger]

Any updates on this one, or is it still deprioritized?

[melvin-bot]

@kevinksullivan, @parasharrajat, @ArekChr, @aldo-expensify, this Monthly task hasn't been acted upon in 6 weeks; closing.

If you disagree, feel encouraged to reopen it -- but pick your least important issue to close instead.

[parasharrajat]

This is not yet solved.

[sakluger]

@kevinksullivan do you still think we should fix this one? And is it still an $8k bug? Just wanted to check in since it's been deprioritized since around October now.

[aldo-expensify]

@kevinksullivan do you still think we should fix this one? And is it still an $8k bug? Just wanted to check in since it's been deprioritized since around October now.

Related slack conversation: https://expensify.slack.com/archives/C01SKUP7QR0/p1707765399023319

[melvin-bot]

⚠️ Could not update price automatically because there is no linked Upwork Job ID. The BZ team member will need to update the price manually in Upwork.

[kevinksullivan]

Changing price in GH as this has not been a priority. @kbecciv can you please confirm you can reproduce this still? Then we can source volunteers if necessary.

[eVoloshchak]

Can confirm this is still reproducible on mWeb Safari for some inputs

Screen.Recording.2024-03-29.at.16.52.45.mov

[sakluger]

@kevinksullivan fyi I added #25477 (which is held on this issue) to the vip-vsb project and I think this should be added to the same project since it's chat-related functionality.