[BUG] - <Leetcode Not Opening>

[abhinandanjoshii]

LeetCode Username

consoleadmin

Problem Number, Title, and Link

https://leetcode.com/

Bug Category

Editorial

Bug Description

I like in India and from last 1 month my LeetCode isn't opening with normal cellular internet. I need to either use a WARP or a VPN to do LeetCode and along with me , many of my peers are facing the same issue.

Language Used for Code

None

Code used for Submit/Run operation

Expected behavior

It should load atleast.

Screenshots

No response

Additional context

No response

[wktang]

oj-leetcode commented: Hello,

Your reported issue has been relayed to our team for thorough investigation. We appreciate your patience as we work to address and resolve this matter. We will reach out to you when we have updates regarding the issue.

If you have any further questions or concerns in the meantime, please feel free to let us know.

Best regards,
LeetCode Support Team

[wktang]

Epiphania_Ekenimoh commented: Hello there,

Thanks for reaching out to us!

I'm sorry to hear you're experiencing issues with LeetCode. To address this, please try the following troubleshooting steps and let us know if any resolve the issue:

1. Clear the browser cache. Instructions can be found here.
2. Clear the browser cookies and local storage.
3. Disable all browser extensions/plugins.
4. Use incognito/private browsing mode.
5. Try using a different browser like Safari or Firefox and inform us of the outcome.
6. Check and disable any active VPN or proxy servers connection.
7. Connect to a different Wi-Fi network (e.g., office/school network or mobile hotspot).
8. Try using a different device (e.g., another desktop/laptop, tablet, or mobile).

If these steps don't resolve the issue, we would appreciate further details for troubleshooting:

1. Provide the console error log and network HAR log from when the issue occurs.
2. Device type and model (e.g., Samsung Galaxy P10, Steam Deck 512GB, iPad Pro 10, PC, MacBook Pro).
3. Your operating system (e.g., Windows, macOS, Linux).
4. Version of the operating system (e.g., Windows 10, macOS Catalina).
5. Browser type (e.g., Chrome, Firefox, Safari).
6. Browser version.
7. Any browser extensions or plugins installed.

Your cooperation is crucial for our development team to effectively diagnose and remedy this problem. Please don't hesitate to let us know if there's anything else we can do to assist.

Best regards,
LeetCode Support Team