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Mailing after extending retirement generates error... #13304

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Oxyle1025 opened this issue Dec 22, 2016 · 7 comments
Closed

Mailing after extending retirement generates error... #13304

Oxyle1025 opened this issue Dec 22, 2016 · 7 comments

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@Oxyle1025
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Oxyle1025 commented Dec 22, 2016

Hi guys,

We nearly got our environment completetly running on ManageIQ, however we are failing in one part for now. I've got ManageIQ sending users 3 e-mails before retirement. Users can even extend their retirement throughout the ManageIQ console. Which is perfectly functioning, however when I understand that ManageIQ should be mailing the users when a retirement is extended, with their new dates.

I extracted this part from our logs(evm.log);

This gets generated everytime I press the "Extend Retirement" button that I've created...
error_retirement_mail.txt

Everything else is working AND mailing fine, I do not understand this issue...

Any help, before the holidays start?
Kevin

@kbrock
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kbrock commented Dec 23, 2016

/cc @gmcculloug is this automate?

@gmcculloug
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Yes, same as http://talk.manageiq.org/t/automation-error-when-extending-retirements/1980 which I responded to earlier today.

@miq-bot
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miq-bot commented Sep 30, 2017

This issue has been automatically marked as stale because it has not been updated for at least 6 months.

If you can still reproduce this issue on the current release or on master, please reply with all of the information you have about it in order to keep the issue open.

Thank you for all your contributions!

@billfitzgerald0120
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There was a typo in the update_service_retirement_status method that was recently fixed. This caused multiple emails to be sent. This PR should should fix this problem. ManageIQ/manageiq-content#189

@miq-bot miq-bot added the stale label Apr 9, 2018
@miq-bot
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miq-bot commented Apr 9, 2018

This issue has been automatically marked as stale because it has not been updated for at least 6 months.

If you can still reproduce this issue on the current release or on master, please reply with all of the information you have about it in order to keep the issue open.

Thank you for all your contributions!

@JPrause
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JPrause commented Jan 23, 2019

@Oxyle1025 is this still a valid issue. If not can you close.
If there's no update by next week, I'll be closing this issue.

@JPrause
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JPrause commented Jan 29, 2019

Closing issue. If you feel the issue needs to remain open, please let me know and it will be reopened.
@miq-bot close_issue

@miq-bot miq-bot closed this as completed Jan 29, 2019
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