'Play on Jellyfin' button does not appear

[Veexs]

Describe the bug
When you click on TV show or movie, it's only show as available in green but I can't find 'Play on Jellyfin' button.
Is it currently a bug with this version?

Adress of jellyfin installation and API key correctly set in settings.

To Reproduce
Steps to reproduce the behavior:
Go to any movie, or TV Show, and click everywhere, can't find Play on Jellyfin.

Expected behavior
Normally as seen on different places, a button should be here to open item.

I run last version of Jellyfin and Ombi.

[ombi-bot]

Hi!
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[tidusjar]

Are movies showing as available?

Mind posting a screenshot?

[Veexs]

Here it is

[tidusjar]

Do you have the Scan for availability turned on in the ombi radarr settings?

[sambartik]

This issue affects me as well. I have turned on Scan for availability for both radarr and sonarr settings,

[Veexs]

Sorry for the delay, Yes that option is turned on! Have you find a solution Samuel? Have a good night Envoyé de mon iPhone

…

Le 6 sept. 2021 à 21:20, Samuel Bartík ***@***.***> a écrit :  This issue affects me as well. I have turned on Scan for availability for both radarr and sonarr settings, — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe. Triage notifications on the go with GitHub Mobile for iOS or Android.

[sambartik]

Unfortunately, I couldn't find any working solutions. Let's wait for @tidusjar.

[tidusjar]

Ok, I think because you have those scans on, it's marking it as available so we are not checking jellyfin. This is a bug 😭

[sambartik]

I have turned off the sonarr/radarr scans and then forced resync in jellyfin tab settings, and it still looks the same. Should it work by then?

[tidusjar]

You probably need to delete the ombiexternal.db and restart ombi then resync

[ozcrn]

Also running into the same issue - currently on 4.0.1468 using linuxserver/ombi

• Have confirmed Scan for Availability disabled for both Sonarr and Radarr
• Deleted OmbiExternal.db
• Restarted and did a full resync

Shows are available but still no play on Jellyfin button.

If I disable Sonarr and Radarr completely, I can see that the JellyfinContent table is still populated, but none of my content now show as available. Not sure if this is intended behaviour or not?

[tidusjar]

So with Shows, currently the requirements is that it needs to be fully available, but that doesn't make much sense so I'll change that

[tidusjar]

This has been fixed in the develop branch! 🎉 🎈

[neo-neo1]

This has been fixed in the develop branch! 🎉 🎈

Not fixed, unfortunately. Please re-open issue.

Problem exists on 4.7.6 4.7.7 (docker develop branch). Brand new & fresh install.

Discovered this post by chance after experiencing this issue.

[sephrat]

It works fine on my setup. This is most likely a configuration issue in Ombi. Please open a new issue or join us on Discord.

[neo-neo1]

It works fine on my setup. This is most likely a configuration issue in Ombi. Please open a new issue or join us on Discord.

Brand new test install. I literally only setup Jellyin & Radarr settings. No idea how it’s a configuration issue.

Button appeared once then never again.

[tidusjar]

@neo-neo1 can you please provide a bit more information and some screenshots?

If you have just set them up, has the content finished syncing in Ombi? Are you able to query the databases (not sure if you are using the default SQLite or MySQL setup) to check if Ombi has synced the content if I tell you what tables to interrogate?