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Classic Start Menu crashing explorer.exe on Windows 10 Enterprise x64 Build 17134 #247

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DouglasBissoli opened this issue Nov 2, 2019 · 1 comment

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@DouglasBissoli
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Greetings!

Open Shell keeps my explorer.exe restarting every time it initializes.

I have compiled the latest version of Open Shell Menu from the commit on 10/26/2019 and also tested it with the latest release, from 09/29/2018 (4.4.131).

I just made a crash dump using procdump, following the instructions from the old Classic Shell forum:
explorer.exe_191102_103339.zip

And here is the windbg analyze: windbg_analyze.txt

My explorer.exe only initializes correctly when I terminate the StartMenu process in the task manager.

My specs from CPU-Z: cpu-z.txt

Thank you.

Best Regards,
Douglas Bissoli.

@ge0rdi
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ge0rdi commented Nov 2, 2019

The crash comes from igfxCPL.cpl (Intel graphics related). But it is unclear why it crashed as the stack trace cannot be obtained.

Could you upload file C:\Windows\System32\igfxCPL.cpl from your machine somewhere? It may help with obtaining stack trace.

Also please install official Open-Shell and provide dump from that, so that we have proper symbols.

@ThoMagnum
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Hello,
I had the same issue. Attached the requested file.
I would very appreciate if you can help in finding a solution.

igfxCPL.cpl.txt

@ge0rdi ge0rdi closed this as completed Aug 31, 2020
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