Changelog

• upgrade to Java 11
• update Commons Text library to version 1.6
• update JSch library to version 0.1.55
• update Simple Logging Facade for Java library to version 1.7.26
• provide sh application launcher for macOS (issue #20)
• tab key is not sent to the customer application (issue #21)
• enable / disable transfer of keyboard & mouse inputs (issue #22)
• rework transfer of keyboard inputs (issue #23)
• prefer Nimbus look & feel on Linux (issue #25)
• set awtAppClassName for Gnome / Ubuntu Unity (issue #26)

This release fixes a critical bug for Windows customers. Thanks to wahlbrink for reporting this issue.

Changelog

• fixed issue #18: Mouse is shifted on Windows clients with high resolution screen

This is our first release of the reworked Remote Support Tool.

Changelog

• migrated from Tcl/Tk to Java
• implement the whole support session in Java, no need for external applications (x11vnc, OSXvnc, TightVNC, OpenSSH)
• provide a graphical interface for both sides of a support session (customer & support staff)
• provided binaries are bundles with a stripped down version of the OpenJDK runtime environment (version 10)
• provide a signed application bundle for macOS
• switched from MIT to Apache License 2.0

This is presumably the last release of Remote Support Tool based on Tcl/Tk. We're currently reworking the application in order to get more consistent platform support and better compatibility. Therefore this release only updates the integrated third party components for anybody, who likes to work on with the Tcl/Tk based version of the application.

Changelog

• update to OpenSSH 7.8p1-1 for Windows Vista and newer
• update to TightVNC 2.8.11
• update to OSXvnc 5.2.1

With version 0.5 the application was completely reworked. The application was ported from Python to Tcl/Tk as described in issue #4.

Changelog

• migrated from Python to Tcl/Tk
• replaced Paramiko with OpenSSH
• implemented a new build process based on Tclkit
• updated to OSXvnc 5.0.1, which should fix problems with Retina displays on
  Mac OS X
• rebuild x11vnc, which should fix problems with a missing libxss library
  on amd64 based Linux systems
• added some more options for GUI configuration via config.ini

Released files

• RemoteSupportTool-0.5.exe executable for Windows Vista or newer (32bit / 64bit)
• RemoteSupportTool-0.5-xp.exe executable for Windows XP or newer (32bit / 64bit)
• RemoteSupportTool-0.5-macosx executable for Mac OS X 10.7 or newer (64bit)
• RemoteSupportTool-0.5-macosx.app.tar.gz compressed application bundle for Mac OS X 10.7 or newer (64bit)
• RemoteSupportTool-0.5-linux-amd64 executable for Linux (amd64 / x86_64)
• RemoteSupportTool-0.5-linux-i386 executable for Linux (i386)

Version 0.4.1 is a minor release, that adds a translation in Italian language and fixes some compatibility issues with PyInstaller 3.

This release contains the following executable binaries:

• Remote-Support-Tool.exe for Windows XP or newer (32bit / 64bit)
• Remote-Support-Tool.app.tar.gz contains an application bundle for Mac OS X 10.7 or newer (64bit)
• Remote-Support-Tool_linux-amd64.tar.gz contains an executable for Linux (amd64 / x86_64)
• Remote-Support-Tool_linux-i386.tar.gz contains an executable for Linux (i386)

This is our first public release of Remote Support Tool. We hope it is helpful and are looking forward to any feedback.

This release contains the following executable binaries:

• Remote-Support-Tool.exe for Windows XP or newer (32bit / 64bit)
• Remote-Support-Tool.app.tar.gz contains an application bundle for Mac OS X 10.7 or newer (64bit)
• Remote-Support-Tool_linux-amd64.tar.gz contains an executable for Linux (amd64 / x86_64)
• Remote-Support-Tool_linux-i386.tar.gz contains an executable for Linux (i386)