Pi Sugar 2 Pro Powers Off After 1 Minute

[deanmarano]

I have a Pi Sugar 2 Pro powering a Raspberry Pi Zero - I realize the wrong fit, but I wanted the larger battery and RTC.

WHen I power the PiSugar from micro USB, it powers off after less than a minute. The system does not shutdown, it just turns off.

After I press the "activate" button, it turns on, and then turns off after less than a minute. Same as when initially plugged in.

It never stays on for more than a minute. I have had the same results when powering over USB-C.

Any idea why this is happening?

[JdaieLin]

Looks like a issue of pisugar-poweroff ?
@fengyc

[GSVNoFixedabode]

Same pairing here (Pro + Zero) and same issue - mgmt software is powering the Pi off immediately as battery detection is 0%. If you re-configure the software (dpkg-reconfigure pisugar-server) to set the model to 'PiSugar2', can you confirm that it works, but displays '26%' as the battery level?

[fengyc]

Same pairing here (Pro + Zero) and same issue - mgmt software is powering the Pi off immediately as battery detection is 0%. If you re-configure the software (dpkg-reconfigure pisugar-server) to set the model to 'PiSugar2', can you confirm that it works, but displays '26%' as the battery level?

@GSVNoFixedabode Edit /etc/pisugar-server/config.json, set auto_shutdown_level to 0.0 and auto_shutdown_delay to a big number like 9999999.0 .

Could you show us the i2c dump -y 1 0x75 result, that would help us to figure out what went wrong.

[GSVNoFixedabode]

[jcothran]

@fengyc Having the same issue as @GSVNoFixedabode , editing config.json values did not seem to change the unit from auto shutdown after about a minute.

[fengyc]

@jcothran I am trying to fix this. You could download and install the latest development build, set auto_shutdown_level to null.

[jcothran]

thanks for checking, I tried the latest development 1.6.5 after changing some of the hardcoded cdn/channel references which failed in https://github.com/PiSugar/pisugar-power-manager-rs/releases/download/latest/pisugar-power-manager.sh to
https://github.com/PiSugar/pisugar-power-manager-rs/releases/download/latest/ Unfortunately it shows the battery at 100% and powers off the pi shortly after. Checked the config.json file and auto shutting down while auto_shutdown_level was set to null. Can keep it on with the previous version and auto_shutdown_level set to null, but does not read battery, saying 'invalid request' with 'get battery'

I'm using the 'Pisugar2 Pro' install setting, not sure if I should try '2-LED' instead? When I was experimenting with this version earlier I got the battery stuck at 26% issue. The version I ordered last month does have 2 LED's, one for the charging status and one for the powering status, but the ordering and packaging don't mention this product suffix so not exactly sure of the version I have. thanks

[xlla]

same issue here, and

pi@rpi0:~ $ sudo i2cdump -y 1 0x75
No size specified (using byte-data access)
     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f    0123456789abcdef
00: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
10: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
20: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
30: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
40: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
50: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
60: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
70: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
80: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
90: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
a0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
b0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
c0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
d0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
e0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
f0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX

and I found there is only one i2c device:

pi@rpi0:~ $ i2cdetect -y 1
     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f
00:          -- -- -- -- -- -- -- -- -- -- -- -- -- 
10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
30: -- -- 32 -- -- -- -- -- -- -- -- -- -- -- -- -- 
40: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
50: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
60: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
70: -- -- -- -- -- -- -- --         

[GSVNoFixedabode]

Update: Pi Sugar2 Pro mated with Pi Zero. Just installed version 1.7.1 (uninstalled old version first), specifying 'Pi Sugar 2 Pro' as the model. Battery now reports correct level! Great to see this bug fixed.