Business rule

Business Rules/Replace KB Author with Manager/Readme.md

@@ -0,0 +1 @@
+This business rule help to replace the KB author of knowledge article to Knowledge base manager, if the author of that article leaves the organization. This is a kind of logic which helps to assign the knowledge article to knowledge base manager.

Business Rules/Replace KB Author with Manager/Replace Script.js

@@ -0,0 +1,19 @@
+(function executeRule(current, previous /*null when async*/ ) {
+    var test_kb_manager;
+    var test_arr_kb_manager;
+    if (active == false) {  // This will check if user is inactive.
+        var kb_gr = new GlideRecord("kb_knowledge");
+        kb_gr.addEncodedQuery("author=" + current.sys_id);  // This will query the knowledge article.
+        kb_gr.query();
+        while (kb_gr.next()) {
+            if (test_kb_manager != "") {
+                test_kb_manager = kb_gr.kb_knowledge_base.kb_manager;
+                test_arr_kb_manage = test_kb_manager.split(",");  // This will seperate the list of manager by (,).
+                kb_gr.author = test_arr_kb_manager[0];  // This will assign the article author to knowledge manager.
+                kb_gr.update();
+
+            }
+        }
+    }
+
+})(current, previous);