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Replies: 6 comments 8 replies
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Im new to the asus world at least on the rog part. From a low level embedded developer, you amazed me by your work, persistence and curiosity. I think the initial comment summarized well our thinking on your work and how well you helped this community. Without you, this issue would have persisted for so long by having asus closing their eyes like it's nothing. Again thank you for your work and making Asus actually acknowledging that BIG issue. Let's see how many laptop versions they will push this update to |
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Just want to say thank you for your work and hope you can get your hands on the newer strix 18 5090. The problem is still a thing and I've got stuttering just like described all the time |
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I got mine a week ago and I am tempted to just return it and get another brand. 🤔 4800USD gamble to see if they can fix this crap. I am also having drop outs on USB and Bluetooth connectivity. I don't know if it is the same problem or they "rely" on each other in the issue described in the thread. |
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I would return. Wish I had known ASUS "quality" before buying my Zephyrus. Will report my results soon, just got back from repairs. What has been repaired already: GPU, battery, keyboard, SSD(twice?). This last repair cost 530€, luckily had it insured and it covered all. Next laptop I would buy will have on-site repair service as repairs take weeks(this took 5). |
What else should one buy? I feel like there is issues with all the laptops. I have a MSI GE76 3080 which I have repaired countless times. Repasted, swapped keyboard, faulty ssd, broken hinges, defective fans etc. |
Check this out: https://rog-forum.asus.com/t5/gaming-notebooks/randomly-losing-all-usb-devices/m-p/1118908/ I did the steps in one of the last posts, and I've been playing cyber with no stuttering for 1 hour and I am now testing my quest 3 with no stuttering so far. |
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Same problems here as @CODEugene . |
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Just received an update for my Asus ROG Zephyrus G16 (GU603VI) 2023. It indeed improved things but I was expecting something more. Anyway, here are the results : On version 316 (buggy one) 
On version 317 ( New one) 
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The problem is that the BIOS has the same issues Zephkek found in other parts of the BIOS code. There are about 3-4 of them, and they're also present on his tested laptop. Zephkek, please help fix the rest of the code. |
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Hello everyone, thank you very much Zephkek for your work, I am writing through a translator, I apologize in advance for any mistakes! Asus ROG Zephyrus G16 (GU603VI) 2023 received BIOS update 317, there are still a lot of problems, I wanted to ask you, maybe we can fix them together with Zephkek, I Zephkek I beg you to help us, ASUS support does not hear me, but they respond to your reports, PLEASE HELP, MUX Switch does not initialize correctly and in other parts of the firmware, with the keyboard in AMBIENT mode, it stops responding for a while when switching from eco intel to two video cards and running an application on dGPU, the same problem with sound, this is shown by adjusting system sounds when resetting after a Windows reboot, it first starts on one video card and then on the other, also when turning on eco intel and rebooting, then when you turn on two video cards, the brightness control does not work, you need to reboot, I just registered I don’t know if it is possible to upload videos here, Please help!!! I can reproduce many problems with any drivers and Windows! You will also have these problems. Set the Windows power mode to Balance or Eco, turn on video or music in Browser, disable it, and open Intel graphics settings. Switch menu items, then close it. Open the Nvidia control panel and simply navigate the menu. You will see that the problem with sound switching between graphics cards is related to Balance or Eco in Windows power mode and iGPU+dGPU mode, regardless of Windows Auto or Optimus. ### I'm 1000% sure that your M16 GU604VI has this problem. At this point, the System process always spikes in Task Manager. I hope someone can answer this and help me get through to ASUS. |
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November 2024 bought a ROG Zephyrus G16 (2024) GA605 AMD Ryzen™ AI 9 HX 370 Processor/NVIDIA® GeForce RTX™ 4070 Laptop GPU. Repeated exchanges with servicecenter_emea@asus.com regarding issue with sleep mode. Laptop never goes to sleep. If I press the power button the screen goes black, fan ramps up and whizzes away indefinitely. Updated BIOS 28/05/2025 GA605WI.315. servicecenter_emea insists that it is being caused by peripherals. Ongoing issue. |
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are we going to get a fix for the micro stuttering? |
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Just got my G835 with a 5090 yesterday and already stuck in this rabbit hole. Really unsure if I should keep it if there is still no fix after such a long time... |
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Hey man, I saw your work and wanted to say, thank you on behalf of everyone in the possibly whole ASUS community. I have suspected this to be an in house problem since the pandemic hit in 2020, and since then, I made some speculations and personally experienced a fall in quality after the COVID-19 viral hit (hehe, as in virus) and along this long and arduous path, you led us into the light at the end of the RGB tunnel. I would like to report to you that I have been experiencing this on the ASUS ROG STRIX G15 model designation G513QR-ES96 with the AMD Ryzen 5900HX and RTX 3070 combo, and even worse, the problem is STILL prevalent on the newest ROG STRIX SCAR 18 model designation: G835LX-XS97 with the Intel Core Ultra 9 275HX paired with an NVIDIA RTX 5090. I went from lowest end of ASUS laptops to the gaming series during my times in grade school to college, and I will say that your report might statistically align with the recent decline in quality control. I want to try to replicate what you did, and with my low level of computer literacy, I hope you could make a simple guide on what to do after downloading the required system steps to reproduce in laymen's terms, because as I said, my computer literacy SUCKS, but I wouldn't want you to do all this work for nothing. You don't have to make the instructions, because you might have made them already, I'll just have to take the time to peruse your library of knowledge.
Anyways, besides that Zeph, a big
THANK YOU!!!!
Love from another brother,
Eugene
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