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---
title: "About the Create Agent on macOS Ventura"
---

Currently, you may experience some issues running or installing the Arduino Create Agent on macOS Ventura.

---

## "ArduinoCreateAgent.app" is damaged and can't be opened

When opening Arduino Create Agent you may get this error:

```
"ArduinoCreateAgent.app" is damaged and can't be opened.
You should move it to the bin.
This file was downloaded at an unknown date.
```

Follow these steps:

1. Open the Create Agent folder in Finder. By default it is located within your user folder, under `~/Applications/ArduinoCreateAgent`, and **not** in the main Application folder.

2. Right-click on ArduinoCreateAgent.app and select Open.

3. Force open the application by clicking **Open**.

![Force opening the application.](img/create-agent-macOS-ventura-force-open.png)

---

## Error changing permissions

When running the installer, you may get an error like this:

```
Error changing permissions to 040755 in <installation path>
```

Follow these steps:

1. Open System Settings from the Dock or select _Apple menu > System Settings_ in the menu bar.

2. Open _Privacy & Security > App Management_.

3. Allow app management for the installer application.

If the installer is not in the list, click the **+** button and add it.

![Allowing app management in System Settings.](img/create-agent-macOS-ventura-installer-permissions.png)
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