Fonts rendering as square boxes

[thatnerdjosh]

Not sure if this is a GTK issue of some sort but I am getting this issue in the file browser and the about screen... see the attached screenshot

[meacu1pa]

having the same issue with the snap version on Fedora 31

Update
starting Bitwarden via terminal throws 2x:
Gtk-Message: 17:51:44.424: Failed to load module "pk-gtk-module"

when file browser opens:
Gtk-Message: 17:52:30.530: GtkDialog mapped without a transient parent. This is discouraged.

Update
did a bit of research, still not sure what's the reason, but sudo dnf install PackageKit-gtk3-module didn't fix it - not sure how to proceed

[thatnerdjosh]

If I remember correctly, this was because a missing font

[ghost]

I have the same issue. Anyone knows which font is support by BitWarden?

[thatnerdjosh]

Does it work if you install noto-fonts

[changemenemo]

No it doesn't have under fedora 34.
And I would like to link my ticket to yours guys because I ve discussed this matter on the forum for snap rafters with the dev itself

bitwarden/desktop#906

The problem is still there in 1.26.5

[barnabuskev]

Bug there under snap version 1.26.5 linux mint

[Hinton]

This issue seems related to https://forum.snapcraft.io/t/snapped-app-not-loading-fonts-on-fedora-and-arch/12484

Which suggests it's an upstream issue with snap, which might be fixed in core20. Unfortunately we depend on electron-builder to handle generation of snap packages for us, which is still using core18.

There are a few suggested workarounds and if someone has the opportunity it would be nice to check if those resolves the issue.

[Bolche]

For me, the workarounds shown have not solved the issue

[cnmicha]

Opening a terminal, executing cd /var/lib/snapd/snap/bitwarden/current and then ./bitwarden works for me.

Here is a patched desktop entry file, place it at /home/$USER/.local/share/applications/bitwarden_bitwarden.desktop:

[Desktop Entry]
Version=1.1
Type=Application
Name=Bitwarden
GenericName=Password Manager
Comment=A secure and free password manager for all of your devices.
Icon=/var/lib/snapd/snap/bitwarden/current/meta/gui/icon.png
Exec=env BAMF_DESKTOP_FILE_HINT=/var/lib/snapd/desktop/applications/bitwarden_bitwarden.desktop ./bitwarden %U
Path=/var/lib/snapd/snap/bitwarden/current
Actions=
MimeType=x-scheme-handler/bitwarden;
Categories=Utility;
StartupWMClass=Bitwarden

This also made Bitwarden respect the OS theming settings (dark mode) as a cool side effect.

Bitwarden version 1.32.1

Source: https://forum.manjaro.org/t/advice-for-a-developer-on-how-to-fix-font-issues-with-snap/54299/3

[cnmicha]

@Hinton Are there any news yet regarding the snap core version used by electron-builder?

[Hinton]

@cnmicha not to my knowledge. electron-builder doesn't support specifying a core version.

[im007]

Still an issue on Fedora 37 using KDE Plasma 5.27.2, workaround above did not work. Got the following errors:

(bitwarden:30986): Gtk-WARNING **: 19:14:10.432: Theme parsing error: gtk.css:3536:25: 'font-feature-settings' is not a valid property name
Gtk-Message: 19:14:10.445: Failed to load module "colorreload-gtk-module"
Gtk-Message: 19:14:10.445: Failed to load module "window-decorations-gtk-module"
Gtk-Message: 19:14:10.445: Failed to load module "appmenu-gtk-module"

[thatLeaflet]

@cnmicha not to my knowledge. electron-builder doesn't support specifying a core version.

Based on the first bullet point of this page, it seems to be possible to change the core version. But I could be mistaken, I've never used election builder.

It would be nice to see Bitwarden update to core22, for both potential security and practical reasons (Bitwarden is the only snap I use that depends on core18).

[im007]

I ended up switching to the AppImage version -- that works fine.

[kaincenteno]

Have only seen it when trying to delete a secret on the confirmation window

[bluppfisk]

If you've been messing around with removing font caches to no avail.. you may want to try the following (at least on Ubuntu). Go to settings / region & language / manage installed languages / pick a language / Apply System-Wide. I think my set-up was incomplete or mixed due to my installing an Chinese IME.

Rationale: due to some settings being set to Chinese, it was trying to pick a Chinese version of an installed font that either didn't exist or didn't provide the required glyphs.

[OnlyTuxUser]

Does it work if you install noto-fonts

THX
I had the same problem.
Installing noto-serif-fonts solve the problem.

[klondikemarlen]

I tried install the noto fonts, but to no avail. Installed via https://installati.one/install-fonts-noto-ubuntu-20-04/

[el95149]

Opening a terminal, executing cd /var/lib/snapd/snap/bitwarden/current and then ./bitwarden works for me.

Here is a patched desktop entry file, place it at /home/$USER/.local/share/applications/bitwarden_bitwarden.desktop:
..........

On KUbuntu 23.04 this worked by setting the work path property, in the desktop entry, to:

Path=/snap/bitwarden/current

Thank you very much!!!

[AdamVe]

I have the same issue and nothing from this thread works for me :( I tried installing all fonts-noto or running from command line - still missing fonts in dialog. AppImage does not have this issue.

My installation:

Name       Version   Rev  Tracking       Publisher   Notes
bitwarden  2024.1.0  103  latest/stable  bitwarden✓  -

System:
Ubuntu 23.10

Running from terminal shows font related warnings:

bitwarden --trace-warnings

(bitwarden:71453): Gtk-WARNING **: 10:24:18.487: Theme parsing error: gtk.css:1422:23: 'font-feature-settings' is not a valid property name

(bitwarden:71453): Gtk-WARNING **: 10:24:18.489: Theme parsing error: gtk.css:3308:25: 'font-feature-settings' is not a valid property name

(bitwarden:71453): Gtk-WARNING **: 10:24:18.490: Theme parsing error: gtk.css:3770:23: 'font-feature-settings' is not a valid property name
(node:71453) UnhandledPromiseRejectionWarning: TypeError: Cannot read properties of undefined (reading 'init')
    at BiometricsService.<anonymous> (/snap/bitwarden/103/resources/app.asar/main.js:49684:55)
    at Generator.next (<anonymous>)
    at /snap/bitwarden/103/resources/app.asar/main.js:49650:71
    at new Promise (<anonymous>)
    at biometrics_service_awaiter (/snap/bitwarden/103/resources/app.asar/main.js:49646:12)
    at BiometricsService.init (/snap/bitwarden/103/resources/app.asar/main.js:49683:16)
    at Main.<anonymous> (/snap/bitwarden/103/resources/app.asar/main.js:55950:46)
    at Generator.next (<anonymous>)
    at fulfilled (/snap/bitwarden/103/resources/app.asar/main.js:55838:58)
    at emitUnhandledRejectionWarning (node:internal/process/promises:200:15)
    at processPromiseRejections (node:internal/process/promises:296:13)
    at process.processTicksAndRejections (node:internal/process/task_queues:96:32)
(node:71453) TypeError: Cannot read properties of undefined (reading 'init')
    at BiometricsService.<anonymous> (/snap/bitwarden/103/resources/app.asar/main.js:49684:55)
    at Generator.next (<anonymous>)
    at /snap/bitwarden/103/resources/app.asar/main.js:49650:71
    at new Promise (<anonymous>)
    at biometrics_service_awaiter (/snap/bitwarden/103/resources/app.asar/main.js:49646:12)
    at BiometricsService.init (/snap/bitwarden/103/resources/app.asar/main.js:49683:16)
    at Main.<anonymous> (/snap/bitwarden/103/resources/app.asar/main.js:55950:46)
    at Generator.next (<anonymous>)
    at fulfilled (/snap/bitwarden/103/resources/app.asar/main.js:55838:58)

(bitwarden:71453): Gtk-WARNING **: 10:24:18.664: Theme parsing error: gtk.css:1422:23: 'font-feature-settings' is not a valid property name

(bitwarden:71453): Gtk-WARNING **: 10:24:18.667: Theme parsing error: gtk.css:3308:25: 'font-feature-settings' is not a valid property name

(bitwarden:71453): Gtk-WARNING **: 10:24:18.668: Theme parsing error: gtk.css:3770:23: 'font-feature-settings' is not a valid property name

[flosoft]

Any update on this? This still seems to be broken on (K)Ubuntu 24.04 LTS.

[klondikemarlen]

Seems to be working for me again on Ubuntu 24.04.1 LTS, with latests updates. I'm not sure when it got fixed though, since I don't use the desktop app very often, and I also re-installed my OS recently.

[timrichardson]

I have this problem in ubuntu 24.04, when trying to attach a file to an entry