How to get help with the Crypto API and the MCP server

[blockchainacademics]

This is where to get help with the Blockchain Academics Crypto API and the MCP server (@blockchainacademics/mcp on npm, bca-mcp on PyPI). The docs answer most setup questions.

Questions go in Q&A

Search Q&A first. Your question may already have an answer.

If not, start a new discussion in Q&A and include:

• The tool or endpoint, for example search_news or GET /v1/articles/search
• The request you sent, with its arguments
• What you expected, and what you got instead
• Your SDK or MCP client, and its version
• The request id, if you have one. It is in the X-Request-Id response header.

When a reply solves your problem, mark it as the answer so the next person finds it fast.

Warning

Never paste a full API key here or anywhere public. If we need to know which key, share only the key prefix, the part before the dots on your dashboard (for example bca_1a2b3c4d). Our team will never ask for your key or a seed phrase, and will never DM you first. Anyone who does is not us.

Bugs go in Issues

Found a bug in the API or the npm package? Open an issue in this repo. For the Python package, use bca-mcp-python.

Account, billing and anything private

Email support@blockchainacademics.com.

Response times by plan

• Free: Q&A here, plus email for account issues. Best effort.
• Starter: email, 48 hour response.
• Pro: email, 24 hour response.
• Team: a private channel on request (Slack Connect or Telegram), 4 hour response.
• Enterprise: a dedicated engineer and Slack Connect.

Security reports

Never post a vulnerability in public. Email the address in our security.txt, which is security@blockchainacademics.com. Our disclosure policy is in SECURITY.md.