FAQ

Frequently asked questions

Connection timeouts / connection refused

These devices only support one active connection at a time. So if another application has a device open, e.g.:

1. Any of the official Tuya applications
2. Alexa skil
3. https://github.com/codetheweb/tuyapi/ or https://github.com/clach04/python-tuya/

then the app with an open connection needs to disconnect.

Other possibilities for this condition:

• devices has crashed - I've only seen this a few times and when this happens the official applications don't work either. Unplug and plug back in again