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SFTool 2.3
v2.3 change log:
# Format the closure detail date format to align with the SF "Add Status" format
# After: [23 Jan 25] for 2025/01/23
# Before: [2025-Jan-23] for 2025/01/23
# rewrite the function read_string_to_array to handle when the case number starts with C or c