Help assistant: internals series (index, hybrid search, answers and misses) + every design question answered Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
Help assistant step 5 write-up: written answers - what the AI is given, the rules, search_help, three TRAPs, reading the reply, permission marks, measured with Haiku, Try it, tests; user page section; design step 5 done
Help assistant step 6 write-up: unanswered questions - what is kept and when (TRAP: missing for them is not missing), the bell to admins never the asker, Record who asked, readiness TRAP, tests; user page section; design step 6 done
Help assistant step 4 write-up: matching by meaning - measurements, the encrypted key, storage, the merge, changing model without going dark (TRAP), ready-made vectors, tests; user page section; Embeddings providers; design step 4 done
The help assistant: user page (front door), step 3 in the developer guide (who has it, the reply and its thresholds, the conversation, the window, the System page, two TRAPs), tests page, design step 3 done
Help assistant design: say on the settings screen that it works without AI; it feels like a chat; canned phrases chosen by match quality
Help assistant - Developer Guide (steps 1-2): the section contract, rendering one page per process, building, BM25 over passages, the question set; house style section 7; tests page; design step 2 done
Embeddings - Developer Guide: one shared file (#2769), the multi-byte cut bug (#2770), tests; help assistant step 1 marked done
Help assistant design: out-of-date warning by text fingerprint (dates only as the quick check), vectors ship per release, naming the asker is an admin setting per analyst and the analyst is told
Help assistant design: Ed's decisions - per-analyst switch, unanswered questions to admins (bell, never the asker), own provider and keys, permissions respected, shipping vectors per release, System page
Help assistant - design: an assistant on every page answering from the in-app help; four levels with or without AI, hybrid search, languages, storage, question set, open questions