[Internal]: Addition of Verbiage for Being Able to See Users in the Cases Assignee List

[heidigerken]

Description

I was trying to assign a case to do some testing and only a couple of the users showed up. I found out that it was because the users I had created had not logged on yet, so they did not show up in the list of available assignees. It would be very helpful to add a note, perhaps to https://www.elastic.co/docs/solutions/security/investigate/cases-requirements, that states that these users, even with the correct privileges, will only show up in the available list of assignees after they have logged in one time. Thank you.

Resources

This addition could go on the cases-requirements page to notify users that they will only see users who have previously logged into Kibana in the list of Case assignees. Even if the users have the correct permissions, they will not show up in the list until they have logged on at least one time.

Which documentation set does this change impact?

Elastic On-Prem and Cloud (all)

Feature differences

The feature is identical in all deployment models.

What release is this request related to?

N/A

Serverless release

n/a

Collaboration model

The documentation team

Point of contact.

Main contact: @heidigerken

Stakeholders:

[nastasha-solomon]

Pinged cases team on Slack to verify this for docs/testing.

[nastasha-solomon]

The case requirement docs have the following note for the privs required to give assignees access to cases:

Note: Before a user can be assigned to a case, they must log into Kibana at least once, which creates a user profile.