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Path to createReceiptShipment + receipt shipping-address access for an order-fulfillment integration (new US sellers, post-2024-10-21)?
#1620
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Question / discussion
TL;DR: We run a commercial Etsy app that recently added order fulfillment. Since the 2024-10-21 change, our newer US sellers can't use createReceiptShipment or read receipt shipping addresses via getShopReceipt. We already hold commercial API approval. Is there any path for a legitimate fulfillment/automation integration to qualify for this data-access tier (approved category, Preferred Partner, or a direct review)? If so, what are the criteria — and if not, is it closed to new entrants indefinitely?
[Alomations](https://alomations.com) — an automation platform for Etsy sellers. Our core product automates Etsy listing creation/management, and we recently added order fulfillment: we route a seller's orders to their production partners and report the shipment back to the seller's Etsy shop.
What we're blocked on
For shops connected after 2024-10-21, our commercial-key app can no longer:
submit tracking via POST /v3/application/shops/{shop_id}/receipts/{receipt_id}/tracking (createReceiptShipment), or
read buyer shipping addresses via getShopReceipt (address fields stripped).
Our app already has commercial API approval — it's specifically this shipping data-access tier that's restricted for us.
Impact
700+ sellers signed up and a few hundred Etsy shops actively connected. Because every one of them connected after 2024-10-21, our entire connected base is in the restricted cohort (none grandfathered), with well over 100 US-based shops directly affected. For these sellers fulfillment is fully manual today — we surface the carrier tracking number from their production partner, but the seller has to log into Etsy and mark each order shipped and re-enter the tracking by hand. We've had to pull our Orders feature from general availability as a result.
What we've already tried
We've raised this with Etsy developer support multiple times. The consistent answer is that this tier is restricted to specific partners, there's no public application form, the program isn't accepting new applicants, and it's "under internal review" — but we haven't been able to reach whoever actually owns the decision.
Questions
Is there any path for a legitimate order-fulfillment/automation integration to be granted createReceiptShipment + receipt shipping-address access for its connected sellers — via an approved category, the Preferred Partner program, or a direct review?
If so, what are the eligibility criteria, and where does that application actually live?
If it's closed for now, is the tier under active review, and can an app be waitlisted/notified for when it expands?
If developer support isn't the right channel, who owns these data-access decisions?
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Question / discussion
TL;DR: We run a commercial Etsy app that recently added order fulfillment. Since the 2024-10-21 change, our newer US sellers can't use
createReceiptShipmentor read receipt shipping addresses viagetShopReceipt. We already hold commercial API approval. Is there any path for a legitimate fulfillment/automation integration to qualify for this data-access tier (approved category, Preferred Partner, or a direct review)? If so, what are the criteria — and if not, is it closed to new entrants indefinitely?[Alomations](https://alomations.com) — an automation platform for Etsy sellers. Our core product automates Etsy listing creation/management, and we recently added order fulfillment: we route a seller's orders to their production partners and report the shipment back to the seller's Etsy shop.
What we're blocked on
For shops connected after 2024-10-21, our commercial-key app can no longer:
POST /v3/application/shops/{shop_id}/receipts/{receipt_id}/tracking(createReceiptShipment), orgetShopReceipt(address fields stripped).Our app already has commercial API approval — it's specifically this shipping data-access tier that's restricted for us.
Impact
700+ sellers signed up and a few hundred Etsy shops actively connected. Because every one of them connected after 2024-10-21, our entire connected base is in the restricted cohort (none grandfathered), with well over 100 US-based shops directly affected. For these sellers fulfillment is fully manual today — we surface the carrier tracking number from their production partner, but the seller has to log into Etsy and mark each order shipped and re-enter the tracking by hand. We've had to pull our Orders feature from general availability as a result.
What we've already tried
We've raised this with Etsy developer support multiple times. The consistent answer is that this tier is restricted to specific partners, there's no public application form, the program isn't accepting new applicants, and it's "under internal review" — but we haven't been able to reach whoever actually owns the decision.
Questions
createReceiptShipment+ receipt shipping-address access for its connected sellers — via an approved category, the Preferred Partner program, or a direct review?Related context: the [3.0.0 general release (2024-10-21)](https://github.com/etsy/open-api/releases/tag/3.0.0) and the France/Germany expansion ([#1439](#1439)). Happy to share scopes, security posture, and volumes with the right team. Thanks!
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